Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Manager
Kristoffer Scanlon

Kristoffer Scanlon

Yuma,AZ

Summary

Versatile Senior Manager specializing in Customer Service and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

28
28
years of professional experience

Work History

Senior Manager

Harkins Theatres
06.2006 - Current
  • Responsible for managing a busy multiplex with approximately 100 employees
  • Duties include operational responsibilities ranging from human resources, inventory control, guest/vendor interactions, conducting and coordinating maintenance tasks with corporate personnel in facilities, special projects, information technology, and technical services
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Maintaining regular audits pertaining to cash handling, operational procedures, and inventory control
  • Responsible for evaluating local resources and identifying procurement options related to supply management and vendor services focusing on completing required tasks effectively and efficiently
  • Verifying invoices against time sheets, ensuring proper coding, and timely processing with accounting
  • Directly tasked with General Manager responsibilities in their absence
  • Recipient of Gold and Silver Theater Performance Reports for 11 consecutive years.

Shift Manager

Clarion Suites Hotel
04.2001 - 06.2006
  • Managed mid-shift, overseeing approximately 10 to 15 employees
  • Conducted oversight of guest interactions with hotel staff in different departments
  • Responsible for training and oversight of graveyard shift to include Night Audit procedures, property facilities, and grounds security.
  • Exercised composure under pressure and in escalated customer service scenarios.

Lance Corporal

United States Marine Corps
06.1996 - 04.2001
  • Conducted maintenance on AV-8B Harrier II
  • Responsible for maintaining and enforcing aviation tool control procedures, acquisition of tools and special support equipment, and managing operational procedures related to tool replacement in accordance with local, group, and wing operational procedures.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.

Education

Associates History -

AZ Western College
Yuma, United States
05.2023

Associates of Arts -

AZ Western College
Yuma, United States
05.2022

Skills

  • Communication
  • Leadership
  • Problem Solving
  • Attention to Detail
  • Reporting oversight
  • Data Analytics
  • Documentation And Reporting

Hobbies and Interests

I enjoy learning and sharing that experience with family and friends. The desire to continue education for the sake of learning.

Timeline

Senior Manager

Harkins Theatres
06.2006 - Current

Shift Manager

Clarion Suites Hotel
04.2001 - 06.2006

Lance Corporal

United States Marine Corps
06.1996 - 04.2001

Associates History -

AZ Western College

Associates of Arts -

AZ Western College

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Kristoffer Scanlon