Kristopher Bare

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Provided primary customer support to internal and external customers.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Delivered high-quality customer service by gathering feedback on product deficiencies.
• Investigated and resolved customer inquiries and complaints quickly.
• Sought ways to improve processes and services provided.
• Distributed returned merchandise to appropriate store departments or palletized for liquidation.

• Walked aisles of planes to verify that passengers had complied with federal regulations prior to takeoffs and landings
• Prepared passengers and aircraft for landing, following procedures
• Directed and assisted passengers in emergency situations.
• Announced flight delays and descent preparations.
• Monitored passenger behavior to identify threats to safety of crew and other passengers
• Inspected passenger tickets to verify information and to obtain destination information
• Checked food, beverages, emergency equipment and other supply levels aboard
• Announced and demonstrated safety and emergency procedures for oxygen masks, seat belts and life jackets
• Verified that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, were in working order
• Assisted passengers in placing carry-on luggage in overhead, garment and under-seat storage
• Administered first aid to passengers in distress.
• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
• Answered passengers' questions and provided solutions to issues arising during flights.
• Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
• Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts.

• Partnered with merchandising team to create and implement profitable pricing strategies.
• Worked with customers to pack items according to specific desires and requirements.
• Received new stock and input values into computer system.
• Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
• Maintained store assets with effective loss prevention
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
• Updated merchandise pricing to match new values and special promotional rates.
• Interacted with guests in friendly and knowledgeable way.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Followed orders precisely for correct items, sizes and quantities.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Communicated with vendors regarding backorder availability, future inventory and special orders.

• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer emails with minimal wait times.
• Consulted with outside parties to resolve discrepancies and create effective solutions.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Adhered to company safety guidelines to minimize warehouse accidents.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services and company information.
• Provided primary customer support to internal and external customers.
• Recommended products to customers, thoroughly explaining details.

• Engaged with customers and guests enthusiastically to make difference and achieve business goals for promotions and special events.
• Listened to requests from guests and coordinated required services and solutions with other departments.
• Maintained on-site presence during events to consistently meet quality expectations.
• Worked medium and large scale events and coordinated rentals and contracted events.
• Planned both small and large events with unique budget, schedule and client demands.
• Coordinated services and equipment for the events such as transportation for guests, catering services and audio-visual devices.
• Selected and ordered décor and event materials.
• Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
• Performed event coordination for larger parties and gatherings.
• Coordinated schedules and timelines for events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Supervised onsite team of caterers, audio-visual technicians, and facility management team.

• Interacted positively with customers to offer assistance and provide memorable experiences.
• Monitored pool operations to identify and eliminate unsafe activities.
• Kept records of staff activities, customer levels and financial information for successful pool operations.
• Evaluated performance of associates and mentored
• underperforming employees on ways to improve.
• Supervised staff, including development of team leaders to improve team management.
• Developed employees to improve their knowledge bases, increase team value and improve leadership potential.
• Interviewed, hired, and trained all employees and scheduled work hours.
• Created menus, ordered groceries, and performed light
• Coordinated work handoffs and schedules with other shift managers.
• Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
• Helped staff customize plans for specific groups based on age or ability level.
• Coordinated supply orders, storage and distribution for program.
• Participated in strategic planning for company growth.
• Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
• Assisted manager in all aspects of business operations.
• Authored clear and professional business documents.
• Greeted guests in with friendliness and professionalism.

• Reviewed orders for accuracy prior to delivering to guests.
• Created superior dining experience for resort and pool guests.
• Checked in with resort guests to offer service, provide menus, and answer questions.
• Maintained pool areas, including cleaning and arranging chairs and replenishing towels.
• Took food and beverage orders and entered into resort
• computer system.
• Delivered food and beverages in pool area and surrounding common areas.
• Served alcoholic beverages in alignment with establishment policies and state regulations.
• Collaborated with wait staff and kitchen personnel, supporting efficient and quality service.
• Maintained and modeled high standard of efficient customer service to server staff.
• Recommended wine pairings for meat, fish, and pasta dishes.
• Kept work areas neat and clean to maintain safe environment.
• Completed orders by totaling checks and processing payments.
• Skillfully loaded trays with food items, condiments and eating utensils.
• Executed exceptional food, beverage, and service standards personally, as well as supporting team members in providing excellent service.
• Assisted guests with menu exploration and making food and wine choices based on preferences.
• Monitored staff money handling for suspicious behaviors like card skimming.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Increased sales significantly by upselling higher-end products to customers.

• Prepared and adjusted bills to reflect required charges for guests' services.
• Offered guests information about amenities and local attractions.
• Communicated clearly to successfully manage guests' expectations and promote brand loyalty.
• Upheld security procedures to protect guests, including securing information and controlling access levels of unauthorized individuals.
• Handled cash, charge, and account payments to settle guests' bills.
• Assisted customers in obtaining available hotel services.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

• Cultivated pleasant and cooperative work environment for cashiers
• Monitored customer flow and adapted cashier assignments to minimize wait times.
• Trained cashiers on store policies and performance standards to maintain optimal customer service levels.
• Maintained adequate cash and change on hand for cashiers.
• Scheduled breaks for cashiers during shifts and timed returns to maintain coverage.
• Processed daily receipts for purchases, refunds, and exchanges.
• Placed new orders for cashier supplies and kept teams
• replenished with paper, bill check pens, and other needs.
• Kept cashiers stocked with paperwork for loyalty programs, credit card applications, and other current promotions.
• Set up and broke down cash drawers daily, including counting funds, identifying total discrepancies, and resolving problems with cashiers.
• Conversed with customers about experiences, needs, and upcoming promotions to maximize brand loyalty.
• Handled exchanges, returns and escalated customer complaints according to company policy.
• Built positive relationships with customers to increase repeat business.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
• Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
• Verified accuracy of daily cashier batches by checking receipts, checks and cash.
• Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.