Kristopher Bossard
Las Vegas
Summary
Adaptable leader with extensive experience in client engagement and transportation management. Demonstrated ability to foster trust and loyalty while driving process improvements, aimed at achieving high-quality service and operational excellence. Results-driven professional with a strong track record in project management and process improvement. Demonstrated ability to collaborate with cross-functional teams to enhance operational efficiency and client service, ensuring successful project outcomes and streamlined processes.
Overview
13
13
years of professional experience
Work History
Insurance Broker
Family First Life USA
Las Vegas
10.2025 - Current
- Assisted clients in selecting appropriate insurance policies for their needs.
- Conducted thorough assessments of clients' financial situations and risk profiles.
- Managed documentation and application processes for insurance policies.
- Developed strong relationships with clients to foster trust and loyalty.
- Provided ongoing support to clients throughout the insurance policy lifecycle.
- Promoted client retention through high-quality service and follow through.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
Transportation Manager
JB Hunt Transport
Salt Lake City
12.2021 - 10.2025
- Coordinated transportation logistics for efficient freight movement across regional routes.
- Developed and implemented process improvements for transportation efficiency and safety.
- Trained staff on best practices for cargo handling and safety protocols.
- Collaborated with cross-functional teams to resolve shipment issues promptly.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Analyzed data to identify trends in order to improve operational efficiency.
Trainman
BNSF Railway
Barstow
02.2013 - 12.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelor of Science - Business Administration/IT Management
Western Governors University
Salt Lake City, UT10-2025
Skills
- Risk assessment
- Client relationship management
- Data analysis
- Project management
- Financial forecasting
- Team collaboration
- Customer relationship management
- Software proficiency
- Process improvement
- Planning
- Payroll management and disbursement
- Project management tools
- Agile project management
Timeline
Insurance Broker
Family First Life USA
10.2025 - Current
Transportation Manager
JB Hunt Transport
12.2021 - 10.2025
Trainman
BNSF Railway
02.2013 - 12.2021
Bachelor of Science - Business Administration/IT Management
Western Governors University