KRISTOPHER BOYER
Augusta,ME
Summary
Agile individual with excellent communication and customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Bankers Life & Casualty Insurance
01.2024 - Current
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Designed presentations and marketing materials to promote insurance products.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
KEY MANAGER/SERVER
TEXAS ROADHOUSE
11.2020 - 12.2023
- Supervised restaurant staff, including servers, hosts, and bartenders, to ensure smooth and efficient operations
- Managed cash and credit card transactions, including balancing cash drawer and managing daily deposits
- Maintained knowledge of menu items, specials, and promotions to provide recommendations and upsell items.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Researched issues to obtain appropriate answers to customer inquiries.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
STORE ASSOCIATE
RUM CREEK CONVENIENCE STORE
02.2019 - 11.2020
- Operated cash register and processed customer transactions accurately and efficiently
- Managed lottery sales and payouts according to established guidelines
- Followed safety protocols and procedures to maintain a secure work environment
- Counted and balanced cash drawer at the end of each shift to ensure accuracy and accountability.
Education
BACHELOR OF SCIENCE - Chemistry
AUGUSTA UNIVERSITY
AUGUSTA, GA02.2024
HIGH SCHOOL DIPLOMA -
JONES COUNTY HIGH SCHOOL
GRAY, GA05.2021
Skills
- Critical Thinking
- Risk Mitigation
- Customer Service Management
- Team Building and Motivation
- Flexible Work Schedule
- Needs Assessment
- Basic Mathematics
- Teamwork and Collaboration
Timeline
Insurance Agent
Bankers Life & Casualty Insurance
01.2024 - Current
KEY MANAGER/SERVER
TEXAS ROADHOUSE
11.2020 - 12.2023
STORE ASSOCIATE
RUM CREEK CONVENIENCE STORE
02.2019 - 11.2020
BACHELOR OF SCIENCE - Chemistry
AUGUSTA UNIVERSITY
HIGH SCHOOL DIPLOMA -
JONES COUNTY HIGH SCHOOL
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