Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Work Availability
Software
Generic

Kristopher Brown

Fayetteville,NC

Summary

Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

20
20
years of professional experience

Work History

Operations Manager

US Army
02.2009 - Current
  • Successfully oversaw the efficient movement of equipment assets valued at over $500M
  • Conducted impactful Equal Opportunity training for 215 employees
  • Collaborated with the maintenance department to establish a vehicle service tracking method, boosting productivity by 25%
  • Supervised two HR departments and an operations training section simultaneously
  • Demonstrated operational expertise by revising crew training policies, resulting in more proficient teams
  • Implemented improvements to department layouts and inventories, leading to $15,000 in cost savings
  • Maintained a flawless safety record as an operational manager for 240 months.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Human Resource Team Leader

US Army
05.2004 - 02.2009
  • Implemented human resource training resulting in a 50% increase in organizational efficiency
  • Improved operational accuracy by reducing error rate by 10%
  • Streamlined processes for talent acquisition, creating a more efficient and effective system for attracting and hiring top candidates.
  • Provided comprehensive HR support to meet the needs of 3000 employees across 25 diverse sites.
  • Collaborated with management to identify skill gaps and facilitate relevant training opportunities for staff development.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Coordinated employee training programs to boost skills development and improve overall performance.

Education

High School Diploma -

Chesapeake High
Pasadena, MD

Equal Opportunity Leader Course -

US Army

Senior Leadership Course - Leadership

US Army

Skills

  • Team Leadership

  • Operations Management

  • Customer Service

  • Teamwork and Collaboration

  • Decision-Making

  • Staff Management

  • Verbal and written communication

  • Complex Problem-Solving

  • Time Management

  • Staff Training and Development

  • Performance Evaluations

  • Policy Implementation

Websites

Accomplishments

  • Earned the “Honorable Order of Saint Barbara” Award in 2019 for highest standards of integrity and moral character, and having displayed an outstanding degree of competence.
  • Supervised team of 25 staff members.

Timeline

Operations Manager

US Army
02.2009 - Current

Human Resource Team Leader

US Army
05.2004 - 02.2009

High School Diploma -

Chesapeake High

Equal Opportunity Leader Course -

US Army

Senior Leadership Course - Leadership

US Army

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MS Office 365

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Kristopher Brown