Kristopher Brown
El Paso,TX
Summary
Experienced leader with over 20 years of expertise and a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Demonstrated success in developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to service excellence.
Overview
21
21
years of professional experience
Work History
Hardware Maintainer
Raytheon
09.2024 - Current
- Delivered expert hardware maintenance support for the THAAD system, driving excellence in preventative and corrective maintenance, troubleshooting, and radar repair across all operational states and modes.
- Supported maintenance planning and support efforts, conducting thorough equipment assessments, and utilized standard operating policies to ensure compliance and operational readiness of radar systems.
- Maintained a proactive, mission-ready posture, ensuring immediate deployability for critical assignments both CONUS and OCONUS, often with minimal notice.
- Optimized CONUS and OCONUS TPY-2 operations supporting customer mission objectives, demonstrating exceptional adaptability and a strong commitment to mission success.
- Effectively identified and documented job orders in ALCS, managing corrective maintenance processes and ensuring the timely completion of all tasks with a focus on quality and efficiency
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Operations Manager
US Army
02.2009 - 09.2024
- Supervised the effective transfer of equipment assets worth over $500 million between multiple nations.
- Conducted impactful Equal Opportunity training for 215 employees
- Collaborated with the maintenance department to establish a vehicle service tracking method, boosting productivity by 25%
- Concurrently oversaw an operations division and two HR departments
- Demonstrated operational expertise by revising crew training policies, resulting in more proficient teams
- Implemented improvements to department layouts and inventories, leading to $15,000 in cost savings
- Maintained a flawless safety record while working as an operational manager for 240 months.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empower staff members to assume responsibility for their duties, resulting in higher levels of accountability and better performance results.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Human Resource Team Leader
US Army
05.2004 - 02.2009
- Implemented human resource training, resulting in a 50% increase in organizational efficiency
- Developed comprehensive onboarding programs to ensure smooth integration of new employees into the company culture.
- Improved operational accuracy by reducing error rate by 10%
- Spearheaded diversity and inclusion efforts, creating a more inclusive work environment for all employees.
- Provided comprehensive HR support to meet the needs of 3000 employees across 25 diverse sites.
- Collaborated with management to identify skill gaps and facilitate relevant training opportunities for staff development.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained personnel records for 3000 employees and statistical data to establish accuracy and compliance with applicable regulations.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Utilized computer software to enable optimal productivity, such as Microsoft Office 365 Suite and SharePoint.
- Improved office productivity by implementing effective document management systems for easy access and retrieval of critical files.
Education
High School Diploma -
Chesapeake High
Equal Opportunity Leader Course -
US Army
Senior Leadership Course -
US Army
Skills
- Team Leadership
- Operations Management
- Service Excellence
- Collaborative Teamwork
- Informed Decision-Making
- Personnel Oversight
- Clear and Concise Communication
- Analytical Problem-Solving
- Prioritization and Scheduling
- Team Development
- Employee Performance Assessments
- Effective Policy Execution
Accomplishments
- awarded the 2019 "Honorable Order of Saint Barbara" Award for exhibiting an exceptional level of competence along with the highest standards of morality and integrity.
- Supervised a team of 25 staff members.
- Collaborated with a team of 18 in the development of a 500 million-dollar communication site.
Timeline
Hardware Maintainer
Raytheon
09.2024 - Current
Operations Manager
US Army
02.2009 - 09.2024
Human Resource Team Leader
US Army
05.2004 - 02.2009
Equal Opportunity Leader Course -
US Army
High School Diploma -
Chesapeake High
Senior Leadership Course -
US Army
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