Kristopher D. Brown-Gray
Virginia Beach,VA
Summary
Motivated and detail-oriented professional with a strong work ethic and a passion for delivering high-quality results. Skilled at collaborating with teams, solving problems efficiently, and adapting to fast-paced environments. Eager to apply my skills and dedication to contribute positively to a dynamic organization. Committed to continuous learning and personal growth to achieve both individual and company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Agent Installer
Best Buy
Chesapeake, VA, United States
10.2021 - Current
- Responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech.
- Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
- Provide a seamless client experience by providing advice on product placement, services and other content
- Lead and assist on two person jobs as well as perform work alone
Sub-contractor/Lead
Robinson Transportation
Virginia Beach, VA, United States
01.2017 - 07.2021
- Pick, pack, and ship the items to customers, providing tracking information and managing customer inquiries.
- Deliver materials to the customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material
- Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material
- Proper use of warehouse equipment including electric pallet jack, telxon, scanners, etc.
Education
Management Information Systems
Liberty University
Lynchburg, VA, United States12.2009
HS Diploma -
Salem High School
Virginia Beach, VA, United States06.2008
Skills
- Leadership
- Communication
- Problem Solving
- Computer Literacy
- Adaptation
- Attention to Detail
- Teamwork
- Programming
- Physical fitness
- Vehicle operation
Accomplishments
- Resolved product issue through consumer testing.
- Achieved high quality star ratings through effectively helping with programming and set up of tech.
- Achieved high valued service by completing deliveries and installations with accuracy and efficiency.
- DOT certified
- Top Team of the month on several occasions
- Within Top 5 team rankings in the region
Certification
- Certified DOT driver (Best Buy)
- SQL (SOLOLEARN)
- AWS Cloud Practitioner (Amazon)
- Intro to Cybersecurity (CISCO)
Languages
English
French
Geek Squad Agent Badge
Years of service Badge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Agent Installer
Best Buy
10.2021 - Current
Sub-contractor/Lead
Robinson Transportation
01.2017 - 07.2021
Management Information Systems
Liberty University
HS Diploma -
Salem High School