Kristopher Deihl
Watertown
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Monitors and manages inmate behavior and proactively addressing potential conflicts. Handles Difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over five years in the department of corrections.
Also, Experienced Infantryman highly trained in combat operations and tactics. Extensive proficiency in urban warfare tactics, weapons marksmanship, and the ability to work as a team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
New York State Department of Corrections
02.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Documented inmate behavior and activities in logbooks.
- Interviewed inmates to obtain information and evidence.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in intake and release of inmates.
- Maintained a safe and secure environment through consistent monitoring and enforcement of facility policies.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Customer Delivery Assistant
Raymour & Flanigan
12.2018 - 02.2020
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Utilized GPS technology effectively for optimal route planning and navigation.
Car Salesman
Fx Caprara Car Companies
04.2018 - 11.2018
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
11B Infantryman
New York Army National Guard
08.2016 - 09.2018
- Served as an effective team member in diverse operational environments, including urban warfare scenarios and adverse weather conditions.
- Enhanced situational awareness by conducting thorough terrain analysis prior to engaging enemy forces.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
- Collaborated with other military units, streamlining joint operations and increasing overall effectiveness in the field.
- Established security perimeters around key locations, providing protection for valuable assets and personnel during operations.
- Trained in use of tear gas, passive ordnance, and explosives.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
Customer Account Representative
Rent A Center Warehouse & Retail Store
09.2017 - 04.2018
- Increased client retention, consistently maintaining strong relationships with key accounts.
- Devised tactics to grow customer base and boost sales.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Stayed current on industry trends and product offerings, providing informed guidance to customers seeking advice or recommendations.
- Prepared and shared account details, insurance coverage and funds.
Education
High School Diploma -
General Brown CSD
Dexter, NY06-2016
Skills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Self-defense tactics
- Search and seizure procedures
- Weapons training
- Suicide prevention
- Gang awareness
- Background investigations
- First aid and CPR certified
- Correctional facility procedures
- Convoy security
- Patrolling techniques
- Weapons handling
- Small unit tactics
- Urban warfare training
- Marksmanship expertise
- Basic computer skills
Accomplishments
NYS Peace Officer certified
CPR, First Aid, and AED certified, along being certified in the same techniques for infants and children
Weapons and chemical agents certified, training done yearly with NYSDOCCS
Qualified Expert Marksman with the New York Army National Guard
Certification
- Use of Force Training Certification - New York State Corrections and Community Supervision
- Basic Combat Training Graduation Certificate – US Army
- Peace Officer Standards and Training (POST) Certification - New York State Corrections and Community Supervision
Timeline
Correctional Officer
New York State Department of Corrections
02.2020 - Current
Customer Delivery Assistant
Raymour & Flanigan
12.2018 - 02.2020
Car Salesman
Fx Caprara Car Companies
04.2018 - 11.2018
Customer Account Representative
Rent A Center Warehouse & Retail Store
09.2017 - 04.2018
11B Infantryman
New York Army National Guard
08.2016 - 09.2018
High School Diploma -
General Brown CSD
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