Summary
Overview
Work History
Education
Skills
Awards
ADDITIONAL EXPERIENCE
Timeline
Generic

KRISTOPHER E. JAMES

Henderson,NV

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

19
19
years of professional experience

Work History

Server

Hash House A Go Go
03.2020 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server/Trainer

The Yard House
01.2006 - 12.2016
  • Ability to train both new and current staff in proper procedures, resulting in fluidity in service.
  • Organized training programs for new employees.
  • Decreased waste of product through training and on hand involvement.
  • Created a team atmosphere from front to back of house staff for more effective.

Manager

The Egg Works
10.2006 - 11.2016
  • Annual Sales Volume: $2.5 Million
  • Hired as a server, promoted to management within 8 months.
  • Manage multi-units when needed.
  • Responsible for maintaining labor at 22% or below.
  • Oversee a staff of 25+, in addition hiring and training of staff members.
  • Perform daily maintenance of establishment, customer relations and service
  • In charge of day to day operations; deliveries, safety procedures payrolls

Education

United States Navy
Astugi Naval Air Station, Japan

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling

Awards

Server of the Year - Simon & Seafort’s Saloon & Grill, Server of the Month - Sullivan’s Steakhouse

ADDITIONAL EXPERIENCE

  • Simon & Seafort’s Saloon & Grill - 2004-2006 Anchorage, Alaska Server/Bartender/Trainer
  • Sullivan’s Steakhouse - 2002-2004 Anchorage, Alaska Bartender
  • Mike & Mike Construction - 2000-2002 Sacramento, CA
  • Gas Panic Bar - 1999-2000 Bartender Tokyo, Japan
  • U.S. Navy - 1996-1999Plane Capitan E-3 Atsugi Naval Air Station, Japan

Timeline

Server

Hash House A Go Go
03.2020 - 06.2025

Manager

The Egg Works
10.2006 - 11.2016

Server/Trainer

The Yard House
01.2006 - 12.2016

United States Navy

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