Kristopher Goins
Gilbert
Summary
Dynamic Project Manager with extensive experience at the STATE OF ARIZONA, excelling in IT governance and process improvement. Proven track record in leading multi-million dollar modernization projects, enhancing operational efficiency, and fostering stakeholder collaboration. Adept at requirements analysis and team leadership, delivering projects on time and within budget.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Information Technology, Project Manager
STATE OF ARIZONA via INT TECHNOLOGIES
Phoenix
12.2017 - Current
- Spearheaded Unemployment Insurance Benefits Modernization and Pandemic Unemployment Assistance system implementation.
- Managed four programs and 51 system applications for Division of Employment and Rehabilitation Services.
- Participated in three Governor’s Initiatives while contributing to four ongoing project teams.
- Held leadership roles on Project Management committees and diverse project teams.
- Maintained comprehensive project schedules, ensuring timely delivery of all milestones.
- Reviewed project documentation to uphold quality assurance standards.
- Collaborated with Project Management Office to optimize operational efficiency.
- Advised executive leadership on business analysis best practices and regulatory compliance.
Senior Consultant, Project Manager
SLI Global Solutions, LLC
Silver Spring
11.2016 - 11.2017
- Oversaw two teams on multi-million dollar Unemployment Insurance modernization projects.
- Advised Executive Leadership on project management best practices and IT compliance standards.
- Provided detailed reporting on project health for state system modernization initiatives.
- Guided project lifecycle processes to enhance efficiency in management practices.
- Managed budgets and schedules to ensure timely delivery of project milestones.
Senior Business & Technology Consultant, Project Manager
STATE OF ARIZONA via INT TECHNOLOGIES
Phoenix
01.2013 - 09.2016
- Facilitated collaboration between consortium teams and Federal and State partners.
- Guided requirements for development and validation processes.
- Led discussions on requirements with subject matter experts and vendor teams.
- Managed vendor relationships across all levels of project engagement.
- Advised executive leadership on best practices in business analysis and compliance.
- Served in leadership positions on project management and various committees.
- Maintained project schedules to ensure timely completion of deliverables.
- Reviewed and critiqued project documentation for quality assurance.
Senior Business Analysis Consultant & Web Product Specialist
TSYS AQUIRING SOLUTIONS
Phoenix
01.2011 - 01.2013
- Provided guidance to fellow business analysts regarding industry best practices.
- Consultant to executive leadership on roadmap planning.
- Initiated and maintained best practices for business/systems analyst community.
- Gathered business and systems requirements, participated in architecture review and testing reviews, and analyzed legislation and applied rules.
- Integral participant in cross-functional troubleshooting of SDLC and Business Analysis; implemented solutions for process improvement.
Management Analyst III
ARIZONA DEPARTMENT OF ECONOMIC SECURITY
Phoenix
01.2007 - 01.2011
- Acted as liaison between users and technical staff to facilitate communication.
- Gathered business systems requirements for change requests and advised Assistant Director on client issues.
- Supervised three employees, fostering professional development and team collaboration.
- Coordinated and managed all automation projects to enhance operational efficiency.
- Designed system modifications ensuring compliance with Federal and State guidelines.
- Documented Use Cases and identified system problems for troubleshooting purposes.
- Oversaw project management activities for systems applications, ensuring timely delivery.
Management Analyst I
ARIZONA DEPARTMENT OF ECONOMIC SECURITY
Phoenix
01.2005 - 01.2007
- Liaison between Department and Employer Community.
- Provided senior management with guidance on legal and program management, assistance with quality control and automation, and information on best practices.
- Analyzed and processed data files submitted by employers for tax purposes.
- Reconciled multimillion dollar compensation fund and accounting system.
Education
Bachelor of Science - Business Administration And Management
Western Governor's University
09-2021
Skills
- Project management and process improvement
- IT governance and regulatory compliance
- Requirements analysis and gathering
- Business data analytics and modeling
- Risk management and mitigation
- Waterfall methodology
- Technical writing and documentation
- Stakeholder engagement and collaboration
- Team leadership and effective communication
- Information technology support and infrastructure
Technology Proficiencies
Project Management Professional (PMP), SDLC, Agile, Microsoft Office, Microsoft Visio
Certification
- Project Management Professional (PMP) Credential ID 2022008
Timeline
Information Technology, Project Manager
STATE OF ARIZONA via INT TECHNOLOGIES
12.2017 - Current
Senior Consultant, Project Manager
SLI Global Solutions, LLC
11.2016 - 11.2017
Senior Business & Technology Consultant, Project Manager
STATE OF ARIZONA via INT TECHNOLOGIES
01.2013 - 09.2016
Senior Business Analysis Consultant & Web Product Specialist
TSYS AQUIRING SOLUTIONS
01.2011 - 01.2013
Management Analyst III
ARIZONA DEPARTMENT OF ECONOMIC SECURITY
01.2007 - 01.2011
Management Analyst I
ARIZONA DEPARTMENT OF ECONOMIC SECURITY
01.2005 - 01.2007
Bachelor of Science - Business Administration And Management
Western Governor's University
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