Kristopher Gustafson
Clarksville,TN
Summary
Dedicated, passionate, and professional individual with experience in both civilian and military sectors. Offering over 5 years of expertise in planning, coordinating, and directing activities of effective Human Resources Management, including Training & Development, Operational Administration, Manpower (Staffing), Pay Setting, Employment Relations, Performance Management, Information Systems, Program Management, Quality Assurance, and Report & Data Analysis. HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
11
11
years of professional experience
Work History
Human Resources Assistant- GS-203-7
Department of Veterans Affairs
10.2022 - Current
- Ensures completeness, accuracy, and attachment of appropriate documentation, e.g., position descriptions, resumes, etc., and coordinates new hire orientation
- Inputs pertinent position, pay, and other personnel action data in HR automated systems
- Serves as point of contact for new hires' personnel actions
- Works with other HR staff, e.g., staffing, classification, benefits, worker's compensation etc
- To coordinate and resolve employee issues.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Surveillance Operator
Oak Grove Gaming
09.2020 - 10.2022
- Offer exceptional service monitoring and tracking company assets including investments, vehicles, and equipment
- Identify employees for procedural violations and submit information to management
- Review and update policies and procedures while ensuring compliance with regulations
- Monitor and report failures for rectification
- Document suspicious activity and events through detailed reports
- Maintain log of surveillance operations, noting discrepancies or suspicious activity
- Reported violations of policies, laws, and suspicious behaviors to onsite security personnel or local law enforcement
- Utilized well-developed interpersonal and communication talents to work well with upper management, fellow team members, and casino patrons
- Verified compliance with internal policies during monetary transportation activities.
Office Assistant
West Creek Middle School
08.2019 - 08.2020
- Delivered exemplary administrative support generating documents, filing reports, and faxing information to other schools throughout the United States
- Updated identification cards for students utilized for various events or emergencies
- Ensured accurate student referrals for disciplinary action
- Maintained files and records with accuracy and efficiency
- Issued supplies to educators and distributed memos, as required
- Oversaw files for approximately 1.2K+ students
- Utilized Raptor verification system in daily efforts to ensure the security of the school building
- Interacted with customers by phone, email, or in-person to provide information
- Maintained staff directory and company policy handbook for the human resources department
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Managed multiple projects simultaneously using organizational and analytical skills.
Administrative Specialist NonCommissioned Officer in Charge
The United States Marine Corps
10.2013 - 06.2018
- Serve as Non-Commissioned Officer In Charge (NCOIC) position in the Administrative/Personnel office
- The primary duties of the position are to provide supervision, consulting, and training services on administrative processes including Benefits, Privacy Act Coordinator, Supervise Personally Identifiable Information, Policy & Directives, correspondence, position management, performance management, training, and manpower (staffing) in line with DoD regulations (similar to Federal regulations), and leave administration
- General Administrative tasks include preparing correspondence and messages, processing personnel requests, and ensuring the accuracy and timely submission of all performance evaluations
- Additional examples of my experience are performing and training others in the following areas: Research, interpret, analyze and apply USMC guidelines, policies, regulations, etc
- As well as establish policies and procedures for the accomplishment of all administrative services
- Maintain training records and conduct annual and semi-annual physical and MOS training for the entire squadron
- Manage Squadron's Publication system for all positions to ensure that all regulatory manuals are updated per DOD regulations
- Assisted Management training budget for the entire military squadron
- Review annual and bi-annual training requirements for the entire squadron; including monitoring entering training results into the training database
- Oversee, train, and provide safeguards for individuals against invasions of privacy as a result of the collection of personal information
- Process requests for access, notification, and amendment of the personal record by the rules and regulations under the Privacy Act
- Recruitment and Retention (process re-enlistment packages, and retirement packages)
- Provides counseling guidance and administrative instructions relative to qualified enlisted Marines who are being separated from active duty concerning participation in the Marine Corps Reserve
- Responsible for annual and bi-annual performance appraisals
- This included reviewing and counseling Marines on how efficiently they perform their military occupational series (MOS) and their conduct (i.e
- Disciplinary actions and training record)
- Review and create training plans for each section of the squadron based on the requirements of their MOS
- Analyze and develop all MOS training throughout the squadron
- Providing advice, guidance, and direction on training and development policies and guidelines as it relates to the development
- Maintain training records and conduct annual and semi-annual physical and MOS training for the entire squadron
- I utilize qualitative and quantitative tools and techniques to analyze, evaluate, and resolve data quality discrepancies
- I also correct any anomalies and/or errors to manage the integrity of information within the Marine Corps information systems
- I analyze data and prepare the results of findings for status reporting, to maintain documentation and track program assignments
- I routinely analyze, inspect, clean, transform, and model the data to highlight useful information in reports and various other data sources
- I communicate data through spreadsheets, graphs, and various other methods, and I routinely generate numerous reports to improve organizational effectiveness.
Education
BBA: Human Resource Management -
Strayer University
12.2022
Skills
- Compliance
- Conducting Employee Orientations
- Exit Interviews and Processes
- Employee Performance Management
- Human Resources Operations
- Daily Operations Management
- Company Policies and Procedures Training
- Office Administration
- Confidential Document Control
Subjectmatterexpertin
- Training & Development
- Pay setting
- Performance Management
- Information Systems
- Program Management
- Quality Assurance
- Lean 6 Sigma, Yellow Belt
Supervisoryexperience
Serve as Non-Commissioned Officer In Charge (NCOIC) position in the Administrative/Personnel office. The primary duties of the position are to provide supervision, consulting, and training services on administrative processes including Benefits, Privacy Act Coordinator, Supervise Personally Identifiable Information, Policy & Directives, correspondence, position management, performance management, training, and manpower (staffing) in line with DoD regulations (similar to Federal regulations), and leave administration.
Administrativeexperience
General Administrative tasks include preparing correspondence and messages, processing personnel requests, and ensuring the accuracy and timely submission of all performance evaluations. Additional examples of my experience are performing and training others in the following areas
Publicationmanagementexperience
Manage Squadron's Publication system for all positions to ensure that all regulatory manuals are updated per DOD regulations.
Budgetmanagementexperience
Assisted Management training budget for the entire military squadron.
Privacyofficerexperience
Oversee, train, and provide safeguards for individuals against invasions of privacy as a result of the collection of personal information. Process requests for access, notification, and amendment of the personal record by the rules and regulations under the Privacy Act
Manpowerexperience
Recruitment and Retention (process re-enlistment packages, and retirement packages). Provides counseling guidance and administrative instructions relative to qualified enlisted Marines who are being separated from active duty concerning participation in the Marine Corps Reserve.
Performancemanagementexperience
Responsible for annual and bi-annual performance appraisals. This included reviewing and counseling Marines on how efficiently they perform their military occupational series (MOS) and their conduct (i.e. disciplinary actions and training record). Review and create training plans for each section of the squadron based on the requirements of their MOS. Analyze and develop all MOS training throughout the squadron. Providing advice, guidance, and direction on training and development policies and guidelines as it relates to the development.
Reportinganddataanalysisexperience
I utilize qualitative and quantitative tools and techniques to analyze, evaluate, and resolve data quality discrepancies. I also correct any anomalies and/or errors to manage the integrity of information within the Marine Corps information systems. I analyze data and prepare the results of findings for status reporting, to maintain documentation and track program assignments. I routinely analyze, inspect, clean, transform, and model the data to highlight useful information in reports and various other data sources. I communicate data through spreadsheets, graphs, and various other methods, and I routinely generate numerous reports to improve organizational effectiveness.
Research
Research, interpret, analyze and apply USMC guidelines, policies, regulations, etc. as well as establish policies and procedures for the accomplishment of all administrative services.
Informationsystemsexperience
Marine Online which is used to track accountability, pull data, manage leave, process proficiency, and conduct/Fitness Report performance evaluation. Unit Diary Manpower Integrated Personnel System is used to input updates to personnel records and pay-related issues.
Training
Maintain training records and conduct annual and semi-annual physical and MOS training for the entire squadron.
Timeline
Human Resources Assistant- GS-203-7
Department of Veterans Affairs
10.2022 - Current
Surveillance Operator
Oak Grove Gaming
09.2020 - 10.2022
Office Assistant
West Creek Middle School
08.2019 - 08.2020
Administrative Specialist NonCommissioned Officer in Charge
The United States Marine Corps
10.2013 - 06.2018
BBA: Human Resource Management -
Strayer University
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