Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristopher Hall

Klamath Falls,OR

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Sherms Thunderbird. Proven expertise in customer service and effective communication, enhancing customer satisfaction through efficient assistance and problem resolution. Skilled in shelf stocking and maintaining cleanliness, contributing to an inviting shopping environment.

Energetic and friendly individual with keen ability to assist customers and maintain clean, organized environment. Knowledge of customer service principles and basic inventory management. Dedicated to providing exceptional shopping experience and ensuring customer satisfaction.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Courtesy Clerk

Sherms Thunderbird
09.2023 - Current
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Trained staff on operating procedures and company services.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Adhered to food safety regulations and guidelines.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Collaborated with team members to effectively stock and display dairy products for increased sales.
  • Assisted in maintaining a clean and organized dairy department, ensuring optimal product freshness.
  • Elevated overall store presentation by routinely cleaning shelves, refrigeration units, and other fixtures within the dairy department.

Education

High School Diploma -

Mazama HIgh School
Klamath Falls, OR
06-2024

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Patience and tolerance
  • Effective communication
  • Guest greeting
  • Professional appearance
  • Shelf stocking
  • Problem resolution
  • Complaint resolution
  • Computer skills
  • Data entry
  • Recordkeeping strengths

Languages

English
Full Professional

Timeline

Courtesy Clerk

Sherms Thunderbird
09.2023 - Current

High School Diploma -

Mazama HIgh School
Kristopher Hall