Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Grocery Manager
Publix Supermarkets
01.2023 - Current
Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
Collaborated with other department managers to align store goals and initiatives for unified success.
Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
Adhered to company policies and procedures while promoting a positive work atmosphere among team members.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Grocery Team Leader
Publix Supermarkets
01.2021 - 01.2023
Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
Ensured optimal product availability with diligent inventory management practices.
Grocery Replenishment Specialist
Publix Supermarkets
07.2020 - 01.2021
Enhanced customer satisfaction by assisting with product location inquiries and providing friendly service.
Ensured sales floor presentation met company standards, resulting in a visually appealing shopping environment.
Reduced out-of-stock occurrences by diligently monitoring stock levels and proactively addressing discrepancies.
Boosted department productivity by organizing backroom storage areas for easier access to products for restocking.
Promoted positive team dynamics by actively participating in training sessions and sharing knowledge with colleagues when needed.
Grocery Clerk
Publix Supermarkets
04.2018 - 07.2020
Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
Communicated with customers and staff politely and professionally to uphold store standards.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Removed trash, swept, and mopped floors for professional appearance.
Front Service Clerk
Publix Supermarkets
05.2017 - 04.2018
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Streamlined checkout processes by accurately handling cash, credit card, and check transactions.
Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
. Demonstrated strong attention-to-detail when scanning products at the register, reducing errors that would impact inventory accuracy.