Kristopher Johnson
Las Vegas
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
12
12
years of professional experience
Work History
Bartender
Jekyll at Hyde Park
12.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Oversaw execution of (20) specialty cocktails, the service well, bar top, as well as tableside service for cocktails and food pairings
Bartender
Tampa Yacht & Country Club
09.2023 - 10.2024
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
Bartender
Catbird
05.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Beverage Director
Townhearth / Flavor Hook
03.2015 - 02.2022
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Elevated brand recognition through targeted social media campaigns highlighting signature cocktails.
- Implemented quarterly menu rotations to showcase seasonal ingredients, keeping offerings fresh and exciting for guests.
- Developed comprehensive training materials that increased bartender proficiency in both product knowledge and customer service skills.
- Held beverage area and workers to high standard of cleanliness and service.
- Designed beverage menus.
- Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
- Motivated staff to perform at peak efficiency and quality.
- Trained bartenders on mixology techniques, ensuring consistent and high-quality beverages across the establishment.
- Negotiated favorable contracts with vendors, securing competitive pricing on premium products.
Bartender
Bob's Steakhouse
04.2013 - 03.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Robert E. Lee Highschool
San Antonio, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Hospitality service expertise
- Service-oriented mindset
- Alcohol awareness
- Complex Problem-solving
- Health codes compliance
- Creative mixology
- Cocktail list development
Accomplishments
- Recognized service industry leader in the DFW area featured for the number one bar program - 2018 The 10 Best Steak Houses. DMagazine
- First and only bartender to be named in advertising by Patron in May 2019 for cocktail “Summer in Dallas”. Texas Monthly
- Managed the largest bourbon barrel selection in the southern US.
- Brought in the first proper highball machine in the US with Suntory Toki / Jim Beam
- Improved team productivity with morale-boosting incentives.
Timeline
Bartender
Jekyll at Hyde Park
12.2023 - 10.2024
Bartender
Tampa Yacht & Country Club
09.2023 - 10.2024
Bartender
Catbird
05.2022 - 09.2023
Beverage Director
Townhearth / Flavor Hook
03.2015 - 02.2022
Bartender
Bob's Steakhouse
04.2013 - 03.2015
High School Diploma -
Robert E. Lee Highschool
Similar Profiles
Carol JonesCarol Jones
Account Executive at Jekyll + Hyde LabsAccount Executive at Jekyll + Hyde Labs
Matthew LehmanMatthew Lehman
Cook at Jekyll and Hyde Taphouse and GrillCook at Jekyll and Hyde Taphouse and Grill
Luis RodriguezLuis Rodriguez
Kitchen Manager at Jekyll And Hyde TapehouseKitchen Manager at Jekyll And Hyde Tapehouse