Goal-oriented individual known for exceptional customer service and teamwork. Experienced in training staff and enhancing operational procedures to support business objectives and improve customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Associate/General Warehouse Associate
Casa Kevin Harlingen
Harlingen, TX
08.2025 - Current
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed sales transactions accurately using point-of-sale systems.
Maintained merchandise displays, ensuring product visibility and organization.
Collaborated with team members to achieve daily sales targets and improve store performance.
Trained new staff on operational procedures and customer service standards, promoting team efficiency.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
General Laborer
NuArk
Blytheville, AR
02.2022 - 06.2024
Operated heavy machinery to assist in daily production tasks.
Maintained cleanliness and organization of work areas to ensure safety compliance.
Loaded and unloaded materials efficiently to support team productivity.
Assisted in training new employees on operational procedures and safety protocols.
Manager
McDonald's
La Feria, TX
10.2015 - 04.2022
Led daily operations to ensure efficient workflow and optimal customer service.
Implemented training programs to enhance team performance and productivity.
Developed schedules that aligned staffing levels with business demands.
Monitored inventory levels, reducing waste through effective management practices.