Kristopher Karathomas
Brooklyn
Summary
Versatile Operations coordinator successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking team player with history of streamlining operations and increasing results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Cartier
07.2024 - 12.2025
- Implemented troubleshooting, root cause analysis and issue resolution.
- Oversaw day-to-day operations of large teams across several sites.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Worked with vendors to make purchases and reconcile invoices.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Operations Manager
Hypebeast
04.2020 - 04.2024
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
- Managed the daily operations of multiple departments to maximize efficiency
- Developed talented team, participating in hiring, coaching, and performance management processes
- Managed the operations of a large team, overseeing daily activities and long-term projects
- Established operational policies, procedures, standards, and objectives in alignment with organizational goals
- Developed and maintained relationships with customers and vendors for successful project completion
- Oversaw maintenance of facilities, equipment, vehicles and machinery used in operations
- Tracked company inventories and ordered new products to replenish equipment levels
- Liaised between departments to facilitate smooth workflow across the organization
- Provided leadership in creating innovative methods for streamlining business processes
- Identified opportunities for increasing productivity through increased automation or other strategies
- Maintained accurate inventory records while ensuring optimal stock levels at all times.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Stock Lead
Mackage
05.2018 - 2020
- Created reports to track performance metrics against established targets
- Established work schedules, ensuring job tasks were effectively assigned and completed properly
- Utilized strong communication skills to coordinate with suppliers and vendors regarding inventory needs
- Successfully managed daily inventory processes for retail items, including product ordering and organization of stock rooms
- Planned out weekly schedules for employees working in the stockroom area according to business needs
- Developed comprehensive training programs for new staff on stockroom procedures and safety protocols
- Conducted regular audits of store inventories using both manual methods and automated scanning equipment
- Provided exceptional customer service when helping customers locate items or resolve issues with orders
- Moved items from the back stock onto the sales floor
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Assisted customers with locating merchandise and answering product-related questions
- Maintained a professional attitude at all times while interacting with customers or colleagues
- Applied strong attention to detail when verifying incoming shipments for accuracy
- Unloaded incoming deliveries and verified product received against BOLs and packing lists
- Sorted pallets and containers and transported items to sales floor for stocking
- Collaborated with team members to resolve customer service inquiries efficiently.
- Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
Stock Associate
Moncler
02.2016 - 2018
- Created reports to track performance metrics against established targets
- Established work schedules, ensuring job tasks were effectively assigned and completed properly
- Utilized strong communication skills to coordinate with suppliers and vendors regarding inventory needs
- Successfully managed daily inventory processes for retail items, including product ordering and organization of stock rooms
- Planned out weekly schedules for employees working in the stockroom area according to business needs
- Developed comprehensive training programs for new staff on stockroom procedures and safety protocols
- Conducted regular audits of store inventories using both manual methods and automated scanning equipment
- Provided exceptional customer service when helping customers locate items or resolve issues with orders
- Moved items from the back stock onto the sales floor
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Assisted customers with locating merchandise and answering product-related questions
- Maintained a professional attitude at all times while interacting with customers or colleagues
- Applied strong attention to detail when verifying incoming shipments for accuracy
- Unloaded incoming deliveries and verified product received against BOLs and packing lists
- Sorted pallets and containers and transported items to sales floor for stocking
- Collaborated with team members to resolve customer service inquiries efficiently.
Education
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.2017
Bachelor of Arts (B.A.) - Business in US
College of Staten Island
Staten Island, NY01-2021
Skills
- Workflow Optimization
- Document Control
- Logistics Oversight
- Inventory Management
- Performance monitoring
- Maintenance Planning
- Customer Service
- Quality assurance and control
Certification
- COM
- CPIM
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Operations Coordinator
Cartier
07.2024 - 12.2025
Operations Manager
Hypebeast
04.2020 - 04.2024
Stock Lead
Mackage
05.2018 - 2020
Stock Associate
Moncler
02.2016 - 2018
High School Diploma -
Fort Hamilton High School
Bachelor of Arts (B.A.) - Business in US
College of Staten Island