Kristopher Kondylas
Dundalk,Md
Summary
Highly motivated and hardworking professional with a proven track record of going above and beyond to get the job done. Committed, loyal, and driven by long-term growth, I am seeking an opportunity where I can contribute meaningfully, grow within the organization, and become a valuable asset. Eager to embrace new challenges and step outside of my comfort zone to support the success of the team and company.
Overview
19
19
years of professional experience
Work History
Business Administrator
R.F. Fager Company
Timonium, MD
05.2024 - Current
- Generate detailed reports for the management and executive team to support strategic decision-making.
- Support the Pricing and Data Analytics Manager by analyzing complex datasets to identify trends, patterns, and actionable insights.
- Investigate and resolve pricing concerns and discrepancies within the Solar Eclipse system, ensuring accuracy and consistency across platforms.
- Assist with inventory management, ensuring accurate tracking, reconciliation, and reporting of stock levels to support operational efficiency.
Maryland HVAC Manager
R.F. Fager Company
02.2021 - Current
- Promote the R.F. Fager Company's entire HVAC product line with the goal of increasing sales year over year of the HVAC products and accessories.
- Evaluate various HVAC products for their inclusion to increase sales.
- Evaluate existing inventory to understand slow moving products for potential brand inventory adjustments.
- Participate in the training of the existing Sales Team with special emphasis on new Team Members.
- Spend at least 50% of work time contacting customers, building relationships to further sales growth.
- Negotiation with vendors to enhance profit potential and marketing initiatives.
- Assess customers performance year over year.
- Manage outside HVAC sales with combined strategies with the Plumbing Sales Manager and Branch Manager.
- Develop sales growth goals by product line.
HVAC Inside Sales Manager
Northeastern Supply, Inc.
04.2017 - 02.2021
- Manage the inside team both with sales guidance and policy management.
- Oversee the entire quotation process for both residential and commercial HVAC job inquiries.
- Make sure that specific company margin goals are followed and maintained.
- Lead the inside sales team to achieve a writer sales goal of $7 million in 2019.
- Enhanced management skills by completing leadership training through American Supply Association and other training exercised throughout the organization.
- Held monthly meetings and training presentations to keep the inside HVAC sales team and counter staff informed on new products, policy changes, and sales goals.
HVAC Inside Sales Representative
Northeastern Supply Inc.
02.2012 - 04.2017
- Specialized in quoting rooftop units and light commercial jobs.
- Prepared HVAC equipment proposals for customers and customer prospects.
- Pro-activley identified, located and qualified new business leads.
- Strive to achieve yearly writer sales goals.
- Investigated and resolved customer questions and complaints.
- Ensured quality and enhanced customer satisfaction.
Residential Plumbing Inside Sales Representative
Northeastern Supply Inc.
08.2010 - 02.2012
- Worked at the plumbing sales / will call counter assisting customers.
- Prepared plumbing material proposals for customers and customer prospects.
- Pro-activley identified, located and qualified new business leads.
- Investigated and resolved customer questions and complaints.
- Ensured quality and enhanced customer satisfaction.
Fuel System Technician
Datanet Engineering
08.2008 - 08.2010
- Installed and upgraded fuel system.
- Tested fuel tanks and lines to make sure they were in good operable condition.
- Certified technician to service automatic tank gauges.
Cook / DeckHand
Captain Jimmy's Crab House
04.2006 - 08.2008
- Cooked fresh seafood per the customers orders.
- Manage the steam room so orders would come out fast, efficient, and correct.
- Assisted customers at the counter and over the phone taking orders.
- I was a deckhand on the fishing vessel. Maintained fishing equipment.
Education
High School Diploma -
Sparrows Point High School
Sparrows Point, Md01.2008
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
Timeline
Business Administrator
R.F. Fager Company
05.2024 - Current
Maryland HVAC Manager
R.F. Fager Company
02.2021 - Current
HVAC Inside Sales Manager
Northeastern Supply, Inc.
04.2017 - 02.2021
HVAC Inside Sales Representative
Northeastern Supply Inc.
02.2012 - 04.2017
Residential Plumbing Inside Sales Representative
Northeastern Supply Inc.
08.2010 - 02.2012
Fuel System Technician
Datanet Engineering
08.2008 - 08.2010
Cook / DeckHand
Captain Jimmy's Crab House
04.2006 - 08.2008
High School Diploma -
Sparrows Point High School