Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristopher Ledee

Deltona,Volusia/Florida

Summary

Professional in hospitality industry with strong background in guest services, adept at enhancing customer satisfaction and operational efficiency. Skilled in managing guest inquiries, resolving issues, and ensuring positive experience. Known for fostering team collaboration and flexibility to meet changing needs. Possesses excellent communication skills, problem-solving abilities, and focus on achieving results.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Pool Technician

Seminole Pool Supply
09.2022 - Current
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.

Pool Technician

Pinch A Penny Pool Patio Spa
07.2021 - 05.2022
  • Ensured pools met health and safety standards by conducting regular chemical balance tests.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Educated customers in proper pool operation and maintenance.

Guest Service Associate

RaceTrac
06.2020 - 07.2021
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
  • Handled customer complaints to satisfy and retain guests.
  • Maintained high level of professionalism and discretion when dealing with guests.

Education

High School Diploma -

Pine Ridge Highschool
Deltona, FL
06-2020

Skills

  • Pool chemistry expertise
  • Hazardous chemicals handling
  • Teamwork
  • Routine maintenance
  • Attention to detail
  • Reliability
  • Patience and composure
  • Complaint handling
  • Team player mentality
  • Professional appearance
  • Customer service
  • Preventative maintenance

Timeline

Pool Technician

Seminole Pool Supply
09.2022 - Current

Pool Technician

Pinch A Penny Pool Patio Spa
07.2021 - 05.2022

Guest Service Associate

RaceTrac
06.2020 - 07.2021

High School Diploma -

Pine Ridge Highschool
Kristopher Ledee