Kristopher Lowe
Pine Bluff,Arkansas
Overview
15
15
years of professional experience
1
1
Certification
Work History
Co-Store Manager
Ollies Bargain Outlet
Pine Bluff, AR
04.2024 - Current
- Boosted store performance by implementing effective sales strategies and staff training programs.
- Increased profit margins by negotiating better deals with suppliers and optimizing pricing strategies.
- Spearheaded special projects such as store remodels or promotional events to drive growth and increase brand awareness.
- Implemented loss prevention measures to minimize shrinkage rates and protect company assets.
- Bridged gaps between corporate directives and local implementation by maintaining regular communication with upper management representatives.
- Developed strong team cohesion by fostering a positive work environment and encouraging open communication.
- Created a welcoming store atmosphere that encouraged customer loyalty while showcasing merchandise effectively.
- Adapted quickly to evolving market conditions or shifts in business priorities to continuously meet store objectives.
- Mentored new employees on company culture, best practices, and job responsibilities to facilitate smooth transitions into their roles.
- Executed successful seasonal campaigns by coordinating merchandising efforts in line with current promotions.
- Enhanced customer experience through proactive problem-solving and prompt resolution of complaints.
- Analyzed sales data to identify trends, adjust strategies, and maximize revenue generation.
- Managed inventory levels for optimal turnover, reducing waste and improving product availability.
Merchandising Assistant Store Manager
Lowe’s Home Improvement
Pine Bluff, AR
02.2021 - 04.2024
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
General Manager
McDonald's
Monticello, Arkansas
10.2009 - 01.2021
- Reduced turnover and boosted employee morale by implementing employee appreciation days and effective training policies
- Protected assets, set effective access policies, and monitored security risks
- Developed successful training programs based around culture focused on employee empowerment and customer service
- Guaranteed top-notch service standards and memorable customer experiences for every guest
- Improved business operations by tracking trends and aligning business strategies with needs
- Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets
- Maintained optimal employee coverage for business needs with well-prepared team schedules
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions.
Education
Bachelor Of Business Administration And Management - Business Administration And Management
Arkansas Tech University
Russellville, AR12.2010
Skills
- Store operations
- Team Management
- Task Delegation
- Employee Scheduling
- Customer Service
- Multitasking and Organization
- Store Merchandising
- Team leadership and coaching
- Customer Service Management
- Strategic thinker
- Goals and performance
Affiliations
32 Freemason
Shriner
Certification
Firefighter 1
Firefighter 2
IS-00700.a
National Incident Management System (NIMS
Arkansas Introduction to Wildland Firefighting
FEMA AWR-358 dL Hazardous Materials Awareness Distance Learning
Timeline
Co-Store Manager
Ollies Bargain Outlet
04.2024 - Current
Merchandising Assistant Store Manager
Lowe’s Home Improvement
02.2021 - 04.2024
General Manager
McDonald's
10.2009 - 01.2021
Bachelor Of Business Administration And Management - Business Administration And Management
Arkansas Tech University