Kristopher Rice

• Negotiated and finalized pricing and contract terms for used cars.
• Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
• Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.

• Submitted and structured Loan Applications to Lenders

• Presented Finance Options to customers to maximize profitability

• Developed and Maintained relationships with service providers as will as lenders for a seamless transaction while maintaining excellent customer service

• Developed deep relationships with store managers, store directors using industry expertise and knowledge, retail strategies, and sales tactics.
• Kept track of the performance of the sales team, analyzed sales data, and reported findings to the sales director.
• Used tried-and-true sales techniques and persuasive communication skills to meet personal and regional sales goals.
• Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
• Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.

• Recommended loan approvals and denials based on customer loan application reviews.
• Used positive motivational techniques to engage employees in business processes.
• Used effective networking to identify and capitalize on business opportunities.
• Handled all aspects of structuring, submitting, closing and funding contracts
• maintained over industry standard warranty penetration

• Submitted loan applications to the loan underwriter for review and approval.
• Created a new employee evaluation process that resulted in significant performance improvements.
• Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
• Evaluated employee performance and devised strategies for improvement.

• Created and delivered engaging sales presentations to convey product benefits.
• Used a consultative sales approach to understand customer needs and make relevant recommendations.
• Contacted customers after sales were completed to assess satisfaction and determine immediate service needs.
• Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
• Increased sales by making recommendations to promote the effectiveness of the brand and the benefits of the product.