Kristopher Rogers

• Sorting mail: Using automated equipment or manual methods, sort incoming and outgoing mail
• Preparing work area: Ensure that all necessary equipment and materials are in place
• Operating equipment: Load mail onto automated equipment, enter sort plans, and monitor the flow of mail
• Processing mail: Separate mail into categories, and place it into trays or containers for further processing
• Providing customer service: Help customers with inquiries and concerns, and provide services at the public window for non-financial transactions
• Handling mail: Lift and carry moderate to heavy mail and packages, and prolonged standing
• Maintaining records: Maintain records of mail, and prepare required reports
• Repairing equipment: Oversee the repair and maintenance of machines, and clear jams

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Mentored junior clerks, providing guidance on best practices and improving overall team performance.
• Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
• Managed inventory control for team supplies.

• Lead the department and help with any problems in the area