Kristopher Rondinella
West Sayville
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory control, notably at Lidl US. Skilled in cash handling accuracy and team collaboration, I excel in creating efficient, safe shopping environments and resolving inquiries swiftly. Achieved significant improvements in store presentation and customer service excellence.
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Associate
Lidl US
07.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Store Associate
Best Market
12.2018 - 07.2020
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Park Attendant
Town of Islip
05.2015 - 09.2018
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
- Increased park safety by regularly inspecting equipment and reporting any issues promptly.
- Provided first aid assistance when necessary, ensuring guest welfare during their visit.
- Assisted in event planning and execution, ensuring a smooth experience for all attendees.
Education
Bachelor of Arts - Sports Management
SUNY, Farmingdale
Farmingdale, NY06-2022
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Inventory control
- Cash register operation
- Team collaboration
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Timeline
Store Associate
Lidl US
07.2020 - Current
Store Associate
Best Market
12.2018 - 07.2020
Park Attendant
Town of Islip
05.2015 - 09.2018
Bachelor of Arts - Sports Management
SUNY, Farmingdale
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