Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kristopher Saunders

Bridgeport,CT

Summary

As a graduate of Greenburgh Academy High School, I offered a positive attitude and genuine interest in helping others at Marshalls, ready to thrive in the customer focused environment. I quickly learned the company products and services, ensuring accurate and efficient customer support. I also developed a strong observational and situational awareness skill in security for Allied Universal. I proven to handle emergency situations and enforce safety protocols when maintaining safe and orderly environment.

Overview

2
2
years of professional experience

Work History

Security Guard

Allied Universal Security Services
07.2024 - 01.2025
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to identify and address potential hazards.
  • Assisted in implementing emergency procedures during incidents.
  • Maintained accurate logs of daily activities and observations.
  • Participated in training sessions to enhance security skills and knowledge.
  • Provided excellent customer service while interacting with visitors and staff.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.

Customer Service Representative

Marshalls
07.2023 - 01.2024
  • Resolved customer complaints efficiently, improving service quality and retention.
  • Resolved issues through effective communication, enhancing customer satisfaction levels.
  • Handled high call volumes efficiently, ensuring timely responses to customer needs.
  • Maintained excellent customer service standards by adhering to company policies and procedures at all times.
  • Delivered consistent high-quality service under pressure during peak call times, demonstrating adaptability and resilience in a fast-paced work environment.
  • Collaborated with team members to optimize workflow during peak hours.
  • Developed relationships with regular customers to foster loyalty and repeat business.

Education

High School Diploma -

Greenburgh Academy High School.
Yonkers, NY
06-2022

Skills

  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Teamwork
  • Activity Organization
  • Guest Management
  • Entertainment Coordination
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Effective Multitasking
  • Engaging personality
  • Greeting and seating

Accomplishments

As a proud graduate of Greenburgh Academy High School, I was solely committed to sports over my four years, to the point of being awarded a four-year Letterman. Upon arrival to Greenburgh Academy, I became immersed in the world of football and stayed on that avenue for the entirety of the four years. In fact, my freshman year saw me break new ground by becoming the only student in my class to join the varsity football team. This moment to me was a clear sign that it was my moment. Fast forward three years, I was able to proudly walk across that stage in front of my family, to receive my high school diploma with a valuable academic and athletic background.

Timeline

Security Guard

Allied Universal Security Services
07.2024 - 01.2025

Customer Service Representative

Marshalls
07.2023 - 01.2024

High School Diploma -

Greenburgh Academy High School.
Kristopher Saunders