Kristopher Stevens
Detroit,MI
Summary
Proven leader in streamlining operations and enhancing productivity at Omni Medical Supply, I leveraged creative problem-solving and meticulous attention to detail to reduce shipping errors and improve team efficiency. Trained new hires, fostering a culture of professional growth and operational excellence, while achieving and surpassing sales goals through strategic vendor partnerships.
Overview
11
11
years of professional experience
Work History
Vendor
Always Fresh Fruits & Snacks, LLC.
03.2018 - 03.2020
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Developed long-term strategic partnerships with key vendors, enhancing collaboration and creating mutual benefits.
- Conducted market research to identify new potential suppliers, expanding the company''s network of reliable partners.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with 30 businesses daily
Shipping Lead
Omni Medical Supply
10.2015 - 02.2018
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Streamlined shipping operations, improving team productivity and reducing overall costs.
- Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
- Developed comprehensive training materials to onboard new team members effectively and efficiently.
- Mentored junior staff, fostering a supportive work environment that encouraged professional growth.
- Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
- Reduced shipping errors by regularly reviewing and updating inventory records.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reviewed order data to verify transactions and shipping dates.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Shipped 250+ orders daily
Material Handler
McKesson Drug Central Fill
07.2009 - 07.2012
- Stocked, labeled, and inventoried medication to keep accurate records.
- Packed items into appropriate containers for shipment.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Reduced order processing time with streamlined material handling procedures.
- Filled & shipped 300+ prescriptions across the east coast daily
Education
Associate of Business Administration - Supply Chain Management
Baker College
FlintSkills
- Creative Problem-Solving
- Attention to Detail
- New Hire Training
- Workflow Optimization
American Sign Language
I am learning ASL to communicate with hard of hearing & deaf folks to make them feel more included in the hearing world we live in.
Timeline
Vendor
Always Fresh Fruits & Snacks, LLC.
03.2018 - 03.2020
Shipping Lead
Omni Medical Supply
10.2015 - 02.2018
Material Handler
McKesson Drug Central Fill
07.2009 - 07.2012
Associate of Business Administration - Supply Chain Management
Baker College
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