Kristopher Tyler
Spring Hill,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Unwavering eagerness to translate skills to others while maintaining accuracy and integrity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Member Advocate
Suncoast Credit Union
Spring Hill , FL
09.2022 - Current
- Participated in community outreach events to promote awareness of the credit union's services.
- Coordinated with other departments regarding customer requests or disputes resolution.
- Helped customers open and adjust accounts, apply for loans and make sound financial decisions.
- Advised customers on credit union products, services and financial planning options.
- Helped members understand and use mobile applications and online banking.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Route Sales Representative
PepsiCo
Brooksville, FL
06.2019 - 08.2022
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Ensured that all employees had proper personal protective equipment available at their workstations.
Grocery Manager
Publix
WInston Salem , NC
02.2008 - 03.2019
- Managed staff of 30+ grocery clerks, ensuring that duties were completed in a timely manner.
- Maintained cleanliness of store by delegating tasks to the cleaning crew.
- Tracked sales data and identified trends in order to adjust orders accordingly.
- Conducted weekly meetings with staff members to discuss performance goals.
- Analyzed financial records to identify areas of improvement within the store.
- Collaborated with vendors to negotiate prices on products and services.
- Scheduled shifts for employees based on business needs while adhering to labor laws.
- Ordered supplies as needed while staying within budget parameters.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
Education
Business Management
St.Petersburg College
St. Petersburg, FLSkills
- Collaboration
- Flexible and Adaptable
- Personal and data Integrity
- Operational and public safety
- Cultural Awareness
- Results Driven
- Community Involvement
Certification
FiCEP Certification
Timeline
Member Advocate
Suncoast Credit Union
09.2022 - Current
Route Sales Representative
PepsiCo
06.2019 - 08.2022
Grocery Manager
Publix
02.2008 - 03.2019
Business Management
St.Petersburg College
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