Summary
Overview
Work History
Education
Skills
Timeline
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Kristopher Walrath

Malta,NY

Summary

Results-oriented leader with a relentless commitment to continuous improvement and a proven track record of driving high customer satisfaction and hitting target numbers. My leadership emphasizes productivity, ensuring the team consistently delivers exceptional service.

Overview

9
9
years of professional experience

Work History

Branch Manager

Enterprise Mobility
01.2020 - Current
  • Oversaw a fleet of 450 vehicles, managing the branch operations and supervising the management team
  • Developed branch business and operational strategy plans
  • Developed overall sales and marketing strategy within the Branch
  • Marketing for future growth of branch by communicating with local agents, body shops, and corporate accounts
  • Developed, planned, and actively participated in branch sales and marketing efforts to increase and improve business
  • Trained, motivated, and coached employees to increase branch sales, following up with monthly impact meetings
  • Accompanied other employees on marketing visits for training purposes.

Consumer Direct Leading Service Advisor

Citizens Bank
08.2019 - 01.2020
  • Worked on iPhone, Vivint, ADT, and HP Loans
  • Took incoming calls for loan applications and assisted customers with needs after running a full verification
  • Fielded 50 to 100 calls daily going over the loan process and loan denials.

Sales Associate

Cooperstown Bat Company
05.2016 - 08.2018
  • Interacted with customers and encouraged them to buy sports memorabilia, in some cases upselling them
  • Provided knowledge on the product and how baseball bats are made
  • Hit weekly target goals set by management.

Operations Manager

All Star Medical Transportation
07.2015 - 08.2018
  • Handled employee scheduling
  • Cold called medical treatment centers to build rapport and build medical client roster
  • Oversaw company payroll and invoices
  • Rotated roster rides to ensure organization of the operation with 2 team meetings per week.

Education

Bachelor's Degree in Business Economics -

Suny Oneonta
Oneonta NY
12.2018

Skills

  • Business Development
  • Coaching and Mentoring
  • Relationship Building
  • Customer service
  • Employee Development
  • Sales Development

Timeline

Branch Manager

Enterprise Mobility
01.2020 - Current

Consumer Direct Leading Service Advisor

Citizens Bank
08.2019 - 01.2020

Sales Associate

Cooperstown Bat Company
05.2016 - 08.2018

Operations Manager

All Star Medical Transportation
07.2015 - 08.2018

Bachelor's Degree in Business Economics -

Suny Oneonta

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Kristopher Walrath