Kristopher Working
Summary
With a proven track record at Marion Health, I excel in critical care and emergency situations, showcasing exceptional decision-making and staff motivation. Trained and mentored teams for peak performance, significantly improving patient care efficiency. Expert in employee training and customer service, I bring vital skills to fast-paced healthcare environments.
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Critical Care Unit Shift Manager
Marion Health
03.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Emergency Room Registered Nurse Charge Nurse
Marion Health
01.2019 - 03.2024
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Emergency Room Technician
Marion Health
12.2013 - 12.2018
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
Education
Bachelor of Science - Nursing
Indiana University, Kokomo
Kokomo, IN12-2018
Skills
- Decision-making
- Customer service focus
- Staff motivation
- Employee training
- Schedule management
- Hiring and recruiting
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
- TNCC
- IHA Management Certification
- CPR/AED Certification
- Neonatal Resuscitation Program (NRP)
License #:
28249226A
Timeline
Critical Care Unit Shift Manager
Marion Health
03.2024 - Current
Emergency Room Registered Nurse Charge Nurse
Marion Health
01.2019 - 03.2024
Emergency Room Technician
Marion Health
12.2013 - 12.2018
Bachelor of Science - Nursing
Indiana University, Kokomo
Similar Profiles
Jacob TaylorJacob Taylor
Patient Access Manager at Marion HealthPatient Access Manager at Marion Health
Jari MillJari Mill
Patient Access Scheduler at MARION HEALTHPatient Access Scheduler at MARION HEALTH
Ashlynn AilesAshlynn Ailes
Emergency Medical Technician at Marion HealthEmergency Medical Technician at Marion Health
Natalie ShupertNatalie Shupert
Radiology Tech Assistant at Marion HealthRadiology Tech Assistant at Marion Health
Helen VoHelen Vo
Critical Care Technician/Critical Care Unit Secretary at Mercy One Medical CenterCritical Care Technician/Critical Care Unit Secretary at Mercy One Medical Center