Summary
Overview
Work History
Education
Skills
Timeline
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Kristopher W. Sampsell

Summary

Warehouse professional with solid experience with team leadership and supervision. Strong focus on team collaboration and flexible to adapt to changing needs. Skilled in operating forklifts, managing stock, and ensuring efficient workflow. Reliable and results-driven with commitment to maintaining high standards in all tasks.

Overview

20
20
years of professional experience

Work History

Warehouse Associate

Penn Foam Corporation
05.2023 - Current
  • Set up foam with order information and block saw instructions.
  • Operated a fork truck to move products safely throughout the warehouse.
  • Operated the block saw to cut foam in dimensions provided through instructions.
  • Assisted in the process of creating foam for customer purchase.
  • Improved workplace safety by conducting regular inspections and identifying potential hazards as a member of the Safety Committee.

Warehouse Associate

Uline
02.2018 - 05.2023
  • Picked and packed customer orders for next day UPS and Freight delivery.
  • Utilized a three-step verification process to ensure accuracy for the customer's order.
  • Operated a narrow aisle order picker lift to obtain products based on customers' orders.
  • Utilized a scan device to verify proper location of product through the Warehouse Management System (WMS).
  • Named Top Performer of the Week on four occasions based on my accuracy and production speed.

Customer Service Team Member

Wegmans
04.2015 - 02.2018
  • Worked in the Bakery and Produce Departments.
  • Prepared products using business trends analysis.
  • Provided knowledge based service to customers to assist them with their purchases.
  • Worked with fellow team members to deliver the best customer service possible.

Service Team Leader

Wegmans
08.2011 - 04.2015
  • Led a team of 20 to 30 Front End department employees.
  • Aided in employee development and growth by writing and delivering annual performance reviews.
  • Held performance discussions with employees when necessary.
  • Assisted customers in purchasing decisions by providing product-based knowledge.
  • Assisted employees with any on-the-job problems.
  • Led seminars for Diversity Awareness and Incredible Customer Service.
  • Performed the duties of Night Manager and made decisions that affected store business from 4 p.m. to 12:30 a.m.
  • Wrote the schedule for Front End employees and Store Management on a weekly basis.

Customer Service Team Member

Wegmans
08.2005 - 08.2011
  • Worked in various departments, including Front End, Meat, and Bakery.
  • Prepared products using business trends analysis.
  • Provided knowledge based service to customers to assist them with their purchases.
  • Worked with fellow team members to deliver the best customer service possible.

Education

Bachelor of Science - Business Administration: Management Concentration

Pennsylvania College of Technology
12.2010

Diploma - High School Diploma

South Williamsport Area Junior/Senior High School
06.2006

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Order picking
  • Warehouse safety
  • Forklift operations
  • Team leadership and development
  • Customer focus
  • Product knowledge

Timeline

Warehouse Associate

Penn Foam Corporation
05.2023 - Current

Warehouse Associate

Uline
02.2018 - 05.2023

Customer Service Team Member

Wegmans
04.2015 - 02.2018

Service Team Leader

Wegmans
08.2011 - 04.2015

Customer Service Team Member

Wegmans
08.2005 - 08.2011

Diploma - High School Diploma

South Williamsport Area Junior/Senior High School

Bachelor of Science - Business Administration: Management Concentration

Pennsylvania College of Technology

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