Kristopher Zmak

• Protecting the safety and interests of Reno-Sparks Indian Colony population empathetically, within the scope of the laws of Tribal Code, Reno Municipal Code and Nevada Revised Statutes.

• Autobody Collision Repair, to include surveying damage, assisting in correct parts ordering, keeping repair schedules, quality checking product to ensure that it is safe, and up to industry and customer standards. Maintaining knowledge of a variety of different repair procedures for a diverse variety of vehicles with constantly changing technology is a huge part of being successful.

Auto body collision repair.

• Repaired structural damage such as broken frames using jacks, hammers, wrenches .

• Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
• Monitored fastener and material inventory and reported need for replenishment.
• Inspected new parts and areas of repair to verify correctness and quality.
• Welded and finished body work repairs with great skill and accuracy.

• Teardown and blueprinting vehicle collision damage to plan the repair process.
• Assessed repair processes and recommended improvements to increase productivity.
• Thorough knowledge of the proper use and safety procedures involved in operating the many pieces of equipment used in the vehicle repair process.
• Navigating automotive estimating and vehicle information programs such as ALLDATA, Mitchell, and CCC-1.
• Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
• Resolved issues quickly to maintain productivity goals.
• Worked with standardized production procedures, job roles and quality assurance guidelines.
• Reviewed work for quality and compliance with company standards and vehicle manufacturer specifications.

• Replaced and repaired vehicle parts according to work order instructions.
• Welded and finished body pieces, completed repairs with great skill and accuracy.
• Final inspection of all work to ensure a high quality repair.

• Oversaw area games to maintain security and compliance.
• Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
• Monitored chips purchases, table inventories and player win ratios.
• Watched closely to catch errors and notified surveillance of irregularities.
• Orchestrated staffing to support adequate disposition of dealers at monitored tables.
• Contacted security department to discuss potential or confirmed illegal activities and cheating.
• Monitored game operations to enforce house rules as well as, state and federal regulations.
• Enforced safety rules and removed safety hazards while monitoring gaming floors.
• Eliminated customer service issues by quickly resolving disputes and correcting problems.
• Established and maintained banks and table bet limits for each supervised game.
• Performed paperwork required for monetary transactions.
• Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.

• Helped with planning schedules and delegating assignments to meet production demands.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Meeting customers and helping them to feel more secure about the collision repair process.
• Advocating for the customer to ensure that their vehicle is repaired to pre-loss condition in a timely manner.
• Constant communication with the customer, technicians, insurance company, and rental agencies to help streamline the repair process.
• All aspects of repair planning which include: scheduling, reviewing and submitting supplements, and parts/material orders.
• Quality control of all work performed at several stages of repair and after the work is finished.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Managed day-to-day business operations.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
• Consulted with customers to assess needs and propose optimal solutions.
• Meeting customers and helping them to feel more secure about the collision repair process.
• Advocating for the customer to ensure that their vehicle is repaired to pre-loss condition in a timely manner.
• Constant communication with the customer, technicians, insurance company, and rental agencies to help streamline the repair process.
• All aspects of repair planning which include: scheduling, reviewing and submitting supplements, and parts/material orders.
• Quality control of all work performed at several stages of repair and after the work is finished.