Dynamic firefighter/paramedic with proven expertise in emergency medical treatment and firefighting operations at the Frisco Fire Department.
Spearheaded multiple technology projects to enhance operational efficiency.
I have acquired strong communication and interpersonal skills with a dedication to providing exceptional customer service and patient care.
Seeking a challenging role that with allow to to utilize my skills and experience to make a positive impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Firefighter/Paramedic
Frisco Fire Department
09.2020 - Current
Responded to emergencies, including fires, medical incidents, and hazardous materials situations.
Operated firefighting equipment, including hoses, pumps, and aerial ladders, during emergency responses.
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Involved myself within multiple focus groups and projects for technology, SCBAs, and the Communications/Command Vehicle.
Spearheaded the project for redesigning the SharePoint website used in operations and developed work flows through power automate to streamline efficiency.
Attended regular trainings and classes to enhance my skillset and operational knowledge base.
Mover/Deliverer/Assembler
Genesis Moving and Delivery Services
02.2014 - 09.2020
Operated moving equipment, including dollies and forklifts, maintaining safety standards at all times.
Developed streamlined processes for loading and unloading to enhance team productivity.
Oversaw crew performance during moving operations, mentoring staff to improve skills and efficiency.
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
Supervisor/Manager
Super Chix
04.2017 - 01.2019
Directed daily operations, ensuring alignment with company objectives and customer satisfaction.
Implemented training programs to enhance team performance and service delivery.
Streamlined inventory management processes, reducing waste and improving efficiency.
Fostered a positive work environment through effective communication and conflict resolution strategies.
Built collaborative relationships with key company leaders to solve challenges and elevate service based on customer feedback.
Improved inventory control methods resulting in reduced stock discrepancies.
Coached and supervised team members to outline clear job expectations and conduct reviews.
Engaged in urgent or escalated issues with customers or co-workers to provide appropriate direction and resolution.
Provided strong leadership to enhance team productivity and morale.
Education
Bachelor of Science - Emergency Management Services Administration
University of North Texas At Dallas
Dallas, TX
12-2028
Paramedic Certification - Paramedicine
Collin County Community College
McKinney, TX
12-2020
Fire Academy - Fire Science
Collin County Community College
McKinney, TX
12-2019
Skills
Structural firefighting
Emergency medical treatment
Emergency scene management
Technology
Certification
EVOC - Emergency Vehicle Operators Course
Hazardous Materials Technician
Confined Space Rescue Technician
Ropes Awareness and Operations
NREMT Paramedic
DSHS Paramedic
TCFP Intermediate Firefighter
TCFP Driver Operator
Languages
English
Native or Bilingual
Timeline
Firefighter/Paramedic
Frisco Fire Department
09.2020 - Current
Supervisor/Manager
Super Chix
04.2017 - 01.2019
Mover/Deliverer/Assembler
Genesis Moving and Delivery Services
02.2014 - 09.2020
Bachelor of Science - Emergency Management Services Administration