Kristopher L Roseboro
Laborer
Buffalo,NY
Summary
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
9
9
years of professional experience
Work History
Laborer
Erie County Youth Detention/ Rath Building
Buffalo,New York, NY
11.2020 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Work productivity has increased by 60% since my arrival
- Prepared job sites by removing debris and setting up materials and tools
- Utilized construction tools and machinery to effectively complete job site projects
- Observed site safety rules to maximize protections for team members and equipment
Security Guard
G4S Secure Solutions USA
Buffalo, New York, NY
07.2018 - 11.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Responded quickly to emergency situations to assess and deflect issues
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties
Collection Specialist
Iqor
Depew, New York, NY
06.2014 - 10.2017
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Trained new team members on scripts, company services and collection strategies.
- Monitored accounts for compliance with established payment plans and flagged non-compliances
- Achieved performance goals on consistent basis
- Used scripted conversation prompts to convey current account information and obtain payments
- Trained new team members on scripts, company services, and collection strategies
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
- Used skip tracing and other techniques to locate debtors
- Maintained high volume of calls and met demands of busy and productive group
- Established relationships with customers to encourage payment of delinquent accounts
Education
Associate Degree in Computers - Information Technology
Bryant And Stratton College - NY
Buffalo, NY05.2008
High School Diploma -
Lewis J Bennett High School
2885 Main Street Buffalo, New York06.2002
Skills
- Plates Presentation
- Snow Removal
- Project Estimation and Bidding
- HVAC Systems
- Heavy Lifting
- Trash Collection
Timeline
Laborer
Erie County Youth Detention/ Rath Building
11.2020 - Current
Security Guard
G4S Secure Solutions USA
07.2018 - 11.2020
Collection Specialist
Iqor
06.2014 - 10.2017
Associate Degree in Computers - Information Technology
Bryant And Stratton College - NY
High School Diploma -
Lewis J Bennett High School
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