Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristopher M. Korte

Mason,OH

Summary

Hard working professional manager with 8 years of restaurant experience. Excellent problem solving and critical thinking skills. Capable of working in a group setting or alone. Self-motivated and driven to do the best I can at any task. Comfortable in a leader position but also capable of being taught and learning new skills. Able to switch from one task to another efficiently and able to get back to the original task in a timely manner. Able to keep myself and others on task. Extremely attentive with great eyesight allows me to see mistakes and issues others would often miss. Excellent leadership skills have put me in a leadership position even when not in a leadership role. Expert interpersonal skills allow me to problem solve to make customers happy, resolve issues between customers and employees or between employees. Great customer service skills help create a bond between myself and current customers and potential clients to retain their business.

Overview

6
6
years of professional experience

Work History

Chef

Rodi Italian
03.2021 - Current
  • Oversaw wood fire oven and cleaned equipment after every shift.
  • Took weekly inventory to help make accurate orders for restocking.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Capable of working multiple different positions including grill, saute, garde manger, expeditor, pizza, and dish.
  • Training new employees in food safety, cleanliness, kitchen safety, and cooking techniques.

Manager

Marco's Pizza
03.2020 - 02.2021
  • Hired and trained new employees in food preparation and safety, customer service skills, over-the-phone and in person order taking, kitchen safety, cleanliness, product rotation, general money handling, and maintenance of equipment.
  • Strengthened communication skills through regular interactions with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Capable of working both as a manager and employee, occasionally stepping in as a delivery driver, pizza builder, and order taker.
  • Conflict resolution between customers and the company/ employees, management and employees, management and other management.

General Manager

GoCo
01.2018 - 03.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Actively worked as both manager and employee on daily basis.
  • Maintained a clean and organized work area to keep track of past orders, employee reviews, weekly inventory, and other misc. paperwork.
  • Created weekly schedules, employee goals, restaurant goals, and personal goals to help push company forward.
  • Retained employees through continued in depth training and promoting employees to higher levels.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

High School Diploma -

Sycamore High School
Blue Ash, OH

Chemical And Materials Engineering

University of Cincinnati
Clifton, OH

Skills

  • Active Listening
  • Multitasking Abilities
  • Training and Development
  • Problem-Solving
  • Interpersonal Communication
  • Written Communication
  • Critical Thinking
  • Teamwork and Collaboration
  • Servsafe Manager
  • Manager Training

Timeline

Chef

Rodi Italian
03.2021 - Current

Manager

Marco's Pizza
03.2020 - 02.2021

General Manager

GoCo
01.2018 - 03.2020

High School Diploma -

Sycamore High School

Chemical And Materials Engineering

University of Cincinnati
Kristopher M. Korte