Summary
Overview
Work History
Education
Skills
References
Timeline
Kristy Adams

Kristy Adams

Horn Lake,US

Summary

Dedicated and dependable Medical Assistant committed to surpassing expectations and providing exceptional support to the team and patients. Strong background in teamwork and outstanding medical skills. Continually motivated to expand knowledge and skills, striving to become the epitome of professionalism.

Overview

20
20
years of professional experience

Work History

Package Handler

FedEx
10.2022 - 11.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.

Certified Medical Assistant

MEDICAL ASSISTANT, Horn Lake Family Practice
11.2005 - 06.2023
  • Blood Draws on 50+ Patients daily,X-ray, Glucose testing, CBCs
  • Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping
  • Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing
  • Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents
  • Recommended improvements that facilitated patient flow and reduced average wait time by 15 minutes
  • Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic
  • Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification
  • Answered phone calls and scheduled or followed-up on appointments
  • Maintained and updated patient information and vital signs in electronic medical records or hospital databases
  • Prepared patients for examinations, procedures, and treatments
  • Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory
  • Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices
  • Organized, reviewed, and forwarded incoming test results to the physicians
  • Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
  • Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
  • Administered injections and medications, dressed wounds, and collected lab specimens for tests
  • Administered oral and parenteral medications and immunizations as directed by supervising the physicians
  • Performed initial response-screening following protocols under the direction of the supervising physician
  • Cleaned, prepared, and maintained examinations rooms and treatment areas
  • Prepared specimens for outside lab testing, as ordered by the physicians
  • Communicated with patients and families proactively to gather information on patient's condition.

Processing Associate

Nike
11.2018 - 02.2020
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Managed high-volume tasks efficiently, prioritizing workloads for optimal time management.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Demonstrated strong attention to detail, catching discrepancies before they impacted overall operations or customer satisfaction.
  • Participated actively in department meetings, sharing ideas for enhancing efficiency and effectiveness within the processing team.
  • Maintained excellent professional relationships with colleagues, fostering a positive work environment conducive to collaboration and problemsolving.
  • Reduced errors in data entry by maintaining accurate records and double-checking information.
  • Enhanced team productivity with thorough training and ongoing support for new and existing associates.
  • Ensured compliance with company policies, regulations, and industry standards through diligent monitoring and enforcement of procedures.
  • Utilized advanced software tools for data analysis, identifying trends that informed strategic decision-making processes.
  • Expedited order processing, ensuring timely delivery of products to clients.
  • Applied critical thinking skills to identify opportunities for improvement within current workflows or procedures.
  • Complied with safety rules and standards to maximize efficiencies while reducing accidents.
  • Attended training seminars and met with vendors to understand new equipment and train other employees.scanned all items on belt and boxed all items according to size .

Front desk

MEDICALASSISTANT, Baptist Memorial Group
12.2004 - 06.2005
  • Blood Draws, assist the DR , Autoclaved unsanitary equipments, charts, clean and sterilized PTs rooms and
  • X-RAY room. Externship

Education

ASSOCIATE In Certified Medical Assistant - Medical Assistant

Concorde career college, Memphis, TN
11.2003
  • Minor in Medical Assistant
  • Dean's List Honoree, 8 semesters.
  • GPA: 4.5

Skills

  • Needs assessments
  • Medical procedures
  • Medical terminologies
  • Clinical applications
  • Medical billing and Coding
  • Documentation and recordkeeping
  • Vital sign monitoring
  • Clinical and administrative support
  • Inventory management
  • Patient assessments and care
  • Medical records confidentiality
  • Office support
  • Prepare treatment rooms
  • Sterilize instruments
  • Patient support
  • Billing support
  • Patient relations
  • Patient care
  • Medication administration
  • Collect trash

References

Breanna miller  662-856- 3709

Urologist

Debra Kay          662-404-0407

Frieda's Salon

Dugan Russell.  901-691-2276

Russell's Dependable Tree Service

Timeline

Package Handler - FedEx
10.2022 - 11.2024
Processing Associate - Nike
11.2018 - 02.2020
Certified Medical Assistant - MEDICAL ASSISTANT, Horn Lake Family Practice
11.2005 - 06.2023
Front desk - MEDICALASSISTANT, Baptist Memorial Group
12.2004 - 06.2005
Concorde career college - ASSOCIATE In Certified Medical Assistant, Medical Assistant

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Kristy Adams