Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
KRISTY ALDRIDGE

KRISTY ALDRIDGE

Weston,WV

Summary

Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner

Paint Misbehavin'
Weston, WV
08.2013 - Current
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Analyzed industry trends to develop competitive strategies.
  • Conducted performance reviews for employees on a regular basis.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Provided direction and guidance to employees.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed sales presentations to promote product and brand benefits.
  • Developed policies and procedures for the organization.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Formed and sustained strategic relationships with clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Collaborated with other owners on joint ventures and shared resources.
  • Created marketing campaigns to attract new customers.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed daily operations of business, including hiring and training staff.
  • Analyzed market trends to identify new business opportunities.
  • Set pricing structures according to market analytics and emerging trends.
  • Organized events such as trade shows and conferences.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Delegated work to staff, setting priorities and goals.
  • Monitored performance of personnel against goals set forth by the company.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.

Nail Technician

Tuscan Sun Spa
Clarksburg, WV
04.2021 - 01.2022
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Developed creative designs on nails using a variety of colors and materials.
  • Cleaned and sterilized tools and work areas between customers.
  • Met with clients to discuss needs, service preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Provided manicures, pedicures and nail treatments to clients.
  • Cleaned and sanitized tools and work environment.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Completed daily customer appointments and updated master schedule.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Advised clients on nail care and use of products and colors.
  • Provided excellent customer service through friendly interactions with clients.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Administrative Secretary

Trans-allegheny Lunatic Asylum
Weston, WV
04.2018 - 01.2021
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Monitored scheduling and event coordination such as corporate fundraisers and executive meetings.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Conducted research on products, services or potential customers, clients using available resources.
  • Organized and maintained confidential files and records.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Reconciled vendor statements, handling payment complaints or discrepancies.
  • Routed agreements, contracts and invoices through appropriate signature process.
  • Screened job applicants resumes prior to submitting them to Human Resources department.
  • Provided administrative support to executive staff, including scheduling meetings and managing calendars.
  • Processed invoices for payment in a timely manner according to company policies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Maintained database of customer information such as contact details and purchase history.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Screened applicant resumes to coordinate both phone and in-person interviews.
  • Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
  • Performed data entry into various databases used by the organization.
  • Conducted accounts receivable duties by invoicing, researching chargebacks and analyzing discrepancies and reconciliations.
  • Facilitated communication between departments by distributing memos or other correspondences.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
  • Monitored incoming emails and responded accordingly.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Reviewed contracts prior to signing to ensure accuracy of terms and conditions.
  • Assisted with onboarding of new employees by providing orientation materials and scheduling training sessions.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Filed and updated employee, customer and external partner contact information into company database.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Nail Technician - Nail Technician

Morgantown Beauty College
Morgantown, WV

Associate of Arts - Visual Communications

International Academy Of Design And Technology - Pittsburgh
Fairmont, WV
05.2003

Skills

  • Customer Relations
  • Marketing Tactics
  • Inventory Management
  • Client Experiences
  • Product Sales
  • Design coordination
  • Talent development
  • Project management
  • Social media control
  • Contract management
  • Strategic project planning
  • Crisis management
  • Market trend awareness
  • Operations management
  • Business marketing
  • Business development
  • Business planning
  • Business management
  • Service quality assurance
  • Verbal and written communication
  • Staff management
  • Employee development
  • Marketing
  • Key partnership cultivation
  • Negotiation
  • Hiring and staffing
  • Product branding
  • Small business operations
  • Consulting
  • Program creation and implementation
  • Business launch
  • Regulatory compliance

Certification

  • Barbicide Certification
  • Barbicide Covid-19 Certification

Timeline

Nail Technician

Tuscan Sun Spa
04.2021 - 01.2022

Administrative Secretary

Trans-allegheny Lunatic Asylum
04.2018 - 01.2021

Owner

Paint Misbehavin'
08.2013 - Current

Nail Technician - Nail Technician

Morgantown Beauty College

Associate of Arts - Visual Communications

International Academy Of Design And Technology - Pittsburgh

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KRISTY ALDRIDGE