Kristy Alexander
Brownsville,TN
Summary
To obtain a challenging position that will utilize my skills and experience and which will also provide me with the opportunity for growth and advancement.
Overview
2026
2026
years of professional experience
Work History
Certified Medical Assistant
Brownsville Family Medicine
01.2025 - Current
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported clinic''s vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
- Obtained client medical history, medication information, symptoms, and allergies.
Phlebotomist
Haywood County Community Hospital
09.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Certified Clinical Medical Assistant
Physicians Quality Care
01.2024 - 09.2024
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Clinical Medical Assistant
Fast Pace Urgent Care
12.2022 - 03.2023
- Perform drug screens, DOT Physicals
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Measured patient pulse oximetry.
- Perform EKG’s
- Perform in house lab testing
- Give injections
- Collected and documented patient medical information such as blood pressure and weight.
Certified Clinical Medical Assistant
Physicians Quality Care
09.2022 - 11.2022
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Certified Clinical Medical Assistant
Dowling Medical Clinic
04.2020 - 08.2022
- Called and faxed pharmacies to submit prescriptions and refills.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Office Secretary
Escue and Hill Auto Supply
11.2014 - 03.2020
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Bank Teller
Insouth Bank
2011 - 2014
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Counted and packaged currency and coins.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Bank Teller
Insouth Bank
2002 - 2005
- Reconciled cash drawer and resolved discrepancies.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Teller
Bank of Ripley
1998 - 2002
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
AAS - Health Science
Jackson State Community College
01.2020
Skills
- Blood pressure monitoring
- Vital signs monitoring
- HIPAA compliance
- Phlebotomy techniques
- Multitasking and organization
- Strong work ethic
- Immunization administration
- EKG monitoring
- Injection administration
- Transaction processing
- Money handling
- Deposit and withdrawal management
Timeline
Certified Medical Assistant
Brownsville Family Medicine
01.2025 - Current
Phlebotomist
Haywood County Community Hospital
09.2024 - Current
Certified Clinical Medical Assistant
Physicians Quality Care
01.2024 - 09.2024
Certified Clinical Medical Assistant
Fast Pace Urgent Care
12.2022 - 03.2023
Certified Clinical Medical Assistant
Physicians Quality Care
09.2022 - 11.2022
Certified Clinical Medical Assistant
Dowling Medical Clinic
04.2020 - 08.2022
Office Secretary
Escue and Hill Auto Supply
11.2014 - 03.2020
Bank Teller
Insouth Bank
2011 - 2014
Bank Teller
Insouth Bank
2002 - 2005
Teller
Bank of Ripley
1998 - 2002
AAS - Health Science
Jackson State Community College
Similar Profiles
Shanida Thompson-AhernShanida Thompson-Ahern
Call Center Representative at Brownsville Multi-Service Family Health CenterCall Center Representative at Brownsville Multi-Service Family Health Center
Jasmin EdwardsJasmin Edwards
Volunteer at Brownsville Family Health CenterVolunteer at Brownsville Family Health Center
Akiela GayleAkiela Gayle
Patient care associate at Brownsville family health and wellnessPatient care associate at Brownsville family health and wellness
Elizabeth Diane PresleyElizabeth Diane Presley
Corporate Manager at Methodist LeBonheur HealthcareCorporate Manager at Methodist LeBonheur Healthcare
RICHARD JonesRICHARD Jones
Counselor Supervisor at Aspell Recovery CenterCounselor Supervisor at Aspell Recovery Center