Kristy Anderson

• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
• Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Processed employee claims involving performance issues.
• Managed accurate and timely processing invoices each month.
• Closely monitored accounts to post timely payments and resolve billing discrepancies.
• Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
• Ensured timely payments from clients through effective communication and proactive followups.
• Verified discrepancies and resolved clients' billing issues
• Posted customer payments by recording cash, checks, and credit card transactions.
• Implemented new collection strategies that led to the recovery of lost revenue.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Coordinated new hire and termination processes to facilitate smooth operations.
• Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.

• Managed compliance efforts, reporting and audits.
• Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
• Prepared records and data for regular audits.
• Streamlined compliance processes by implementing efficient monitoring systems and tools.
• Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.

• Provided guidance and mentorship to volleyball athletes to help reach full potential.
• Collaborated with fellow coaches to share best practices, leading to overall program improvement.
• Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
• Created positive and encouraging environment to motivate athletes to give best efforts.
• Worked individually with players when struggling to enhancer confidence and strengthen court skills.
• Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
• Expanded community outreach with youth volleyball clinics, increasing youth participation in the sport.
• Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
• Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
• Reviewed and updated game strategies and techniques to optimize training sessions.
• Prepared athletes for special competitions and tournaments.
• Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
• Organized travel logistics for away games, ensuring efficient transportation arrangements for all team members.
• Consistently led teams to playoff appearances through effective coaching techniques and strong leadership skills.

Professional Development: Education

• Extracurricular Activities: Volleyball

• Extracurricular Activities: Volleyball and Softball