Kristy Arboleda
Pembroke Pines
Summary
A professional with talent for strategic planning and operational excellence bringing wealth of experience in team leadership and optimizing processes. Known for fostering collaborative environments and driving results seamlessly adapt to changing requirements and ensure consistent performance. Proven history of efficiency and reliability. My communication and conflict resolution skills are assets valued by employers.
Overview
26
26
years of professional experience
Work History
Associate Manager, Workforce Planning
Starboard Cruise Services Inc
02.2024 - Current
- Coordinate team efforts to streamline operations and enhance productivity.
- Enhance satisfaction by addressing inquiries and resolving issues promptly.
- Implement strategic plans to align team goals with organizational objectives.
- Support management in decision-making processes with detailed reports and analysis.
- Mentor junior team members, contributing to their professional growth and skill development.
- Collaborat closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Streamline workflow processes for improved team coordination and output.
Senior HR Scheduler
Starboard Cruise Services Inc
01.2022 - 01.2024
- Liaison that supports the daily, weekly and monthly planning/scheduling of the shipboard workforce to achieve optimal results for the company cruise line partners and employees
- Maintain regular meetings to facilitate timely partnership with District managers and HRBP to maintain ship assignment coverage, skills and experience
- Interact with retail manager and employees via email to communicate scheduling agreement details and compliance requirements
- Partner with Port Agents to ensure up to date requirements are met for joining/leaving associates
- Assist with the continuous progress and upgrade of the OneView scheduling system
- Lead the roll out of the OneView Self Service system
Rotation Specialist / Scheduling Manager
Crystal Cruise Lines
01.2021 - 01.2022
- Closely liaison with the hotel department managers to review crew rotation schedules to fulfill the crewing needs of the vessel
- Ensure cost efficient deployment of crew, including ticket and crew ground transportation costs
- Work with port agents, hotels and safeguard companies as needed for joining/leaving crew
- Review crew rotations each day and make adjustments required to fulfill the needs of the vessels
- Resolve requests from shipboard management, business units and Ship Personnel Administrators regarding crew scheduling requests and/or challenges related to employment contract extensions, changes, vacations, medical leave and specific ship assignments
Assignment Specialist
Norwegian Cruise Line Holdings, LTD.
01.2015 - 01.2021
- Prepare crew rotation schedules by assigning newly hired and returning crew members to ship assignments
- Review and schedule logical assignments based on but not limited to; ships itineraries, budgeted manning levels, gender for cabin accommodations, nationality / language for guest services
- Resolve requests from shipboard management, business units and Ship Personnel Administrators regarding crew scheduling requests and/or challenges related to employment contract extensions, changes, vacations, medical leave and specific ship assignments
- Review budgeted vs
- Actual manning on an ongoing basis to identify variances in staffing levels against staffing needs
- Provide justification for shortages/overages and makes scheduling adjustments to minimize variances
- Provide the recruitment team with job requisitions for future openings
- Assess onboard staffing requirements for specific positions/needs against available candidate pool
- Update MAPS and/or MXP with crew movement information such as medical sign offs, resignations and terminations
- Assigns crew replacements in MAPS and/or MXP as necessary
- Ensure personnel records are closed timely, with the correct leave reason
- Update MAPS with Seniority Pay and contract changes
Associate Support Supervisor
The Home Depot
01.1999 - 01.2013
- Assist with all internal and external HR-related matters
- Participate in developing organizational guidelines and procedures
- Recommend strategies to motivate employees and increase moral
- Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts
- Coordinate new hire paperwork, orientation and training
- Assist management with changes in staffing and internal movement
- Ensure hourly performance codes and wage changes are entered in AIMS
- Ensure hourly HR records are updated correctly in PeopleSoft and properly sent to HRSC
- Review sales/hours forecast and discuss strategies to improve overall P&L statement
- Prepare weekly schedules for 350+ employees
- Produce and interpret performance graphs from Labor Management System to review scheduling effectiveness on an individual department bases
- Coordinate off site team building events for employees
- Assist and pilot FAST system for the Region
- Complete monthly HR Compliance audits
Education
Bachelor Degree - Communications
Florida Atlantic University
05-2011
Associate Degree - Elementary Education with ESE & ESOL Endorsement
Broward College
01.2004
Skills
- Microsoft Office
- Team leadership
- Project coordination
- Performance tracking
- Strategic planning
- Process improvement
- Problem solving
Programs
Travel Systems -
- Concur Travel
- ATPI
Scheduling Systems -
- MAPS
- MXP
- Adonis
- OneView
- E1
- CPS
- Navision
HR Systems -
- AIMS
- iCIMS
Microsoft Office
Timeline
Associate Manager, Workforce Planning
Starboard Cruise Services Inc
02.2024 - Current
Senior HR Scheduler
Starboard Cruise Services Inc
01.2022 - 01.2024
Rotation Specialist / Scheduling Manager
Crystal Cruise Lines
01.2021 - 01.2022
Assignment Specialist
Norwegian Cruise Line Holdings, LTD.
01.2015 - 01.2021
Associate Support Supervisor
The Home Depot
01.1999 - 01.2013
Bachelor Degree - Communications
Florida Atlantic University
Associate Degree - Elementary Education with ESE & ESOL Endorsement
Broward College
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