Kristy Borges
Lindenhurst,IL
Summary
Licensed Clinical Social Worker with expertise in situational assessments and conflict resolution, dedicated to enhancing clients’ mental, emotional, and behavioral health. Proven ability to collaborate effectively with healthcare teams, demonstrating strong psycho-social assessment and treatment planning skills. Committed to advocating for clients and implementing strategies that promote overall well-being.
Overview
14
14
years of professional experience
Work History
Program Manager Post-9/11 Military2VA Program
Department of Veterans Affairs
North Chicago, IL
01.2024 - Current
- Managed Post-9/11 M2VA team, overseeing case managers and Transition Patient Advocate.
- Acted as main contact at VA medical facility for VA Liaisons for Healthcare.
- Strengthened collaboration with internal partners to boost efficiency and effectiveness of safe transitions of care.
- Screened transitioning Service members and Post-9/11 era Veterans new to the VA health care system for case management service needs.
- Tracked performance measures and metrics for effective case management.
- Managed workload and productivity of the team.
- Ensured the Post-9/11 M2VA Case Management Program followed VHA case management processes.
- Assessed Veterans' needs in the Post-9/11 M2VA Case Management Program to determine priority based on risk, acuity, and complexity.
- Facilitated huddles, case reviews, and team meetings to ensure seamless communication among team members.
- Presented ongoing evaluations and updates to senior VA medical facility leadership regarding program performance.
- Coordinated participation of Post-9/11 M2VA program in events targeting transitioning Service members and Veterans.
- Enhanced coordination with community partners to improve support for transitioning Service members and Post-9/11 era Veterans.
- Completion of suicide risk assessments using the Columbia-Suicide Severity Rating Scale (C-SSRS).
Clinical Social Worker
Department of Veterans Affairs
North Chicago, IL
08.2021 - Current
- Provide social work services including but not limited to: psychosocial assessments, risk assessments, advance directives, treatment planning, case management, and discharge planning for Veterans, Active Duty Service Members and their dependents.
Social Worker Inpatient Psychiatric Unit
Department of Veterans Affairs
North Chicago, Illinois
08.2021 - 01.2023
- Completion of psychosocial assessment, safety planning, treatment planning, and discharge planning for military recruits, students, veterans, active-duty members, and their dependents.
- Completion of suicide risk assessments using the Columbia-Suicide Severity Rating Scale (C-SSRS).
- Collaborated with suicide prevention team to meet the needs of high-risk patients.
- Provide patients with assistance in coordinating transportation, referrals to programs in the community, and nursing home placement.
- Knowledge of the Pre-Admission Screening process and timelines involved for patients needing nursing home placement, community supportive living, and/or specialized mental health rehabilitation facilities.
- Assists with the completion and education of involuntary admissions and advance directives.
- Works closely with each patient and will often utilize cognitive behavioral therapy, solution-focused therapy, and other strength-based approaches to help reduce environmental stress and suicidal urges from increasing.
- Facilitate interdepartmental collaboration for patient group therapy.
- Responds to crisis intervention.
- Knowledge of the separation process for active-duty members, including administrative separation and medboard.
- Works closely with DoD to navigate a smooth and successful separation and discharge for active-duty recruits and students.
Counseling Intern
Child & Adolescent Behavioral Health Services
Waukegan, Illinois
08.2017 - 03.2018
- Provide individual and family counseling to adolescents involved in the juvenile justice system;
- Work collaboratively with school administrators, probation officers, mental health service providers and support staff to provide case management;
- Complete psychosocial assessments and treatment plans;.
- Crisis intervention assessment;
- Group therapy.
Case Manager
Intact Family Services
09.2015 - 02.2018
- Provide intensive, short-term case management services to families referred by DCFS;
- Work with families to identify strengths, set goals, and modify behaviors that put their children at risk;
- Link families to resources within the community in order to maintain stability;
- Collaborated with various healthcare providers to facilitate delivery of services;
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Counseling Intern
Community Youth Network
Grayslake, Illinois
08.2016 - 05.2017
- Provide individual counseling to adolescence in a middle-school setting;
- Work collaboratively with school administrators, counselors, social workers, and support staff to provide case management;
- Crisis intervention assessments;
- Treatment planning.
Case Manager
Omni Youth Services, Teen Parenting Service Network
Buffalo Grove, Illinois
02.2011 - 03.2015
- Provided intensive, specialized, case management services to adolescent wards of the Illinois Department of Children and Family Services;
- Ensure adolescent wards and teenage parents receive community referrals services needed to achieve court-ordered goals;
- Received specialized training, certification and licensing in Child Welfare;
- Office/Case Management: word processing, analysis reports, official documentation, accounting/budgeting, Met all DCFS mandates required by the State of Illinois and the US Federal Government;
- Acted as a liaison and advocate between Omni Youth Services, youth in care, the State of Illinois Court and the statutes set forth by it;
- Prepared and completed all essential case analysis records and official court documentation in a timely manner, for submission to DCFS and the Illinois court system.
Education
Master of Social Work -
Dominican University
2018
Bachelor of Science - Workforce Education and Development
Southern Illinois University
2010
Skills
- Mood disorders knowledge
- Behavioral therapy
- Suicide prevention specialist
- DCFS Child Welfare License
- Psycho-social assessments
- Structural family therapy
- Community referrals
- Confidential documentation and recordkeeping
- DSM-V and ICD-10 diagnoses
- Cognitive behavioral therapy
- Trauma-informed therapy
- Family therapy
References
- References available upon request
License and Certification
- Licensed Clinical Social Worker, 2020, State of Illinois
- Illinois Medicaid- Comprehensive Assessment of Needs and Strengths (IM-CANS)
- Illinois Medicaid- Crisis Assessment Tool (IM-CAT)
- Mediation Skills Training
- Divorce Mediation Training
- Youth Mental Health First Aid
Timeline
Program Manager Post-9/11 Military2VA Program
Department of Veterans Affairs
01.2024 - Current
Clinical Social Worker
Department of Veterans Affairs
08.2021 - Current
Social Worker Inpatient Psychiatric Unit
Department of Veterans Affairs
08.2021 - 01.2023
Counseling Intern
Child & Adolescent Behavioral Health Services
08.2017 - 03.2018
Counseling Intern
Community Youth Network
08.2016 - 05.2017
Case Manager
Intact Family Services
09.2015 - 02.2018
Case Manager
Omni Youth Services, Teen Parenting Service Network
02.2011 - 03.2015
Master of Social Work -
Dominican University
Bachelor of Science - Workforce Education and Development
Southern Illinois University
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