Experienced personal care aide with strong communication skills and a compassionate approach to supporting patients with daily activities. Proven ability to effectively instruct and assist patients while providing accurate reports to healthcare teams. Motivated and adaptable employee with a strong work ethic and exceptional interpersonal abilities. Able to work independently and quickly learn new skills. Customer service-oriented with excellent multitasking and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Caregiver
Lena Mills
Williamsburg, KY
04.2023 - Current
Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
Administered prescribed medications according to physician instructions and monitored for adverse reactions.
Maintained records of client care services provided including changes in condition or treatment plan.
Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
Assisted with physical therapy exercises designed by a physical therapist or occupational therapist.
Researched medical information online when needed in order to provide additional insight into a client's condition.
Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
Primary Caregiver
Jeremy Bryant & Stephanie Mullins
Rockholds, KY
07.2022 - 05.2023
Provided care for elderly patients with chronic illnesses, including administering medications and treatments.
Assisted in daily activities such as bathing, dressing, grooming, and eating.
Performed light housekeeping tasks like laundry, vacuuming and dusting.
Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Observed changes in physical condition of patient and reported to physician or nurse.
Assessed medical needs of the patient by consulting with physicians or nurses.
Provided emotional support to the patient and their family members.
Collaborated with other healthcare providers to ensure quality care was provided.
Developed individualized care plans based on the patient's needs and preferences.
Administered medications according to doctor's orders and ensured that all medications were taken safely.
Private Caregiver
CVADD Waiver for Margaret Jones (Vernon Jones POA)
Williamsburg, KY
09.2021 - 11.2022
Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
Attended continuing education classes to stay current with best practices in the field of private caregiving.
Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
Developed individualized care plans for each client based on their needs and preferences.
Administered prescribed medications according to physician instructions and monitored for adverse reactions.
Assistant Store Manager Family Dollar
Dollar Tree Stores
Rockholds, KY
05.2020 - 01.2021
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Ensured compliance with all safety regulations throughout the store premises.
Created promotional campaigns to increase brand awareness and attract new customers.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Coordinated with vendors to secure product availability at competitive prices.
Identified areas of operational inefficiency and implemented solutions to streamline processes.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Answered customer questions and addressed problems and complaints in person and via phone.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Handled scheduling for store shifts to achieve adequate staffing.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL
10-2025
High School Diploma -
Whitley County High School
Williamsburg, KY
06-2001
Skills
Case management experience
Compassionate client care
Progress Documentation
Care plan assessment
Quality program protocols
Community activities
Medical terminology knowledge
Vital signs monitoring
Basic Life Support
Electronic Charting
Infection control procedures
Transporting patients
Family support and assistance
Database Administration
Bedside manner
Compassionate
Valid [State] driver's license
Reliable transportation
Range of motion exercises
Understands medical procedures
Research and analysis
Microsoft Office expertise
File management expertise
Document Scanning
Data Collection
Data Entry
Information Verification
Word Processing
Records Management
Microsoft Office proficiency
Certification
State Registered Nursing Assistant
Certified in CPR and Basic First Aid
Timeline
Private Caregiver
Lena Mills
04.2023 - Current
Primary Caregiver
Jeremy Bryant & Stephanie Mullins
07.2022 - 05.2023
Private Caregiver
CVADD Waiver for Margaret Jones (Vernon Jones POA)