Overview
Work History
Timeline
Generic

Kristy Burdo

South Burlington,VT

Overview

37
37
years of professional experience

Work History

Unit Clerical Senior

Sodexo Dining @ Champlain College
Burlington, VT
07.1987 - Current
  • Updated documentation related to changes made in the environment such as configurations or new applications installed.
  • Performed user management activities like creating accounts, setting up permissions.
  • Analyzed system logs to identify potential problems or suspicious activity.
  • Provided technical support to users by troubleshooting issues related to operating system or application programs.
  • Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Developed and maintained filing systems for confidential documents and records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Processed invoices for payment using accounting software applications.
  • Managed database systems containing customer contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Compiled data from various sources into organized reports for review by management team.
  • Facilitated communication between different departments within the organization.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Conducted research on various topics as requested by management.
  • Greeted visitors and provided general information about the company.
  • Directed customer inquiries to appropriate department personnel.

Timeline

Unit Clerical Senior

Sodexo Dining @ Champlain College
07.1987 - Current

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