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KRISTY CAIN
HOUSTON,TX
Summary
Proficient floor manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well trained in customer service, ensuring that the customer comes first and they leave satisfied.
Overview
15
15
years of professional experience
Work History
Floor Manager
Skechers Warehouse
Tomball, TX
04.2024 - 09.2026
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on product knowledge and customer service.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Assisted customers in locating products, processed transactions, and ensured an exceptional shopping experience.
- Conducted hourly readings of sales data to ensure accurate reporting. of the book, made changes from registers, checked emails and zipline for any messages from corporate and make changes to store flow/look.
- Made sure the store was clean in order at closing shift, counted the drawer and put money in the vault, sent out nightly emails to the DM.
Delivery Driver Fedex
JLPitcock Logistics
08.2022 - 01.2023
- Delivery Driver Contractor Fedex
- Operated delivery vehicles to transport goods safely and efficiently.
- Loaded and unloaded packages following safety protocols and procedures.
- Planned optimal delivery routes to ensure timely arrivals at destinations.
- Assisted customers with package handling and delivery inquiries courteously.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Delivery Driver Fedex
HC-CA Transport
09.2020 - 01.2022
- Delivery Driver contractor for Fedex
- Planned optimal delivery routes to ensure timely arrivals at destinations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Loaded and unloaded packages following safety protocols and procedures.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Cashiering/Vehicle Inspector
Saddlebrook Carwash
06.2018 - 03.2020
- Processed customer transactions, maintained store cleanliness, stocked beverages and food items, managed inventory, closed store, counted drawer, and prepared end-of-day deposit.
- Inspected vehicles for compliance with safety and quality standards.
- Operated diagnostic equipment to assess vehicle performance and condition.
- Documented inspection results and reported discrepancies to management.
- Documented vehicle inspection results and communicated discrepancies to management for prompt resolution.
Cashier
2920 Superior Carwash
Spring, TX
04.2018 - 06.2018
- Processed customer payments efficiently during transactions., Cleaned store to uphold hygiene standards and enhance customer experience., Stocked beverages to maintain inventory levels and ensure product availability., food items, inventory. Executed store closing procedures to ensure security and proper cash handling., Counted cash drawer at shift end to verify accuracy and prepare for deposits., Performed daily deposit to secure funds and ensure proper accounting..
- Assisted customers with service selections and payment options.
- Handled cash, credit, and mobile payments accurately and securely.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Maintained cleanliness and organization of cashier area throughout shifts.
- Executed cashiering duties, ensured store cleanliness, restocked beverages and food items, managed inventory, closed store, counted drawer, and completed end-of-day deposits.
Beauty Consultant
Mary Kay, Inc.
Spring, Texas
06.2011 - 10.2015
- Created interactive experiences to promote makeup products and educate clients on skincare and application techniques, boosting confidence in both women and men through engaging appointments, raffles, scavenger hunts, and parties.
- Demonstrated product application techniques to enhance customer experience.
- Organized beauty workshops to educate clients on makeup and skincare.
- Organized beauty workshops that educated clients on makeup application and skincare routines, enhancing their knowledge and self-care practices.
Education
High School Diploma/GED -
Skills
- Retail experience
- Customer service
- Client relationship building
- Detail-orientated
Timeline
Floor Manager
Skechers Warehouse
04.2024 - 09.2026
Delivery Driver Fedex
JLPitcock Logistics
08.2022 - 01.2023
Delivery Driver Fedex
HC-CA Transport
09.2020 - 01.2022
Cashiering/Vehicle Inspector
Saddlebrook Carwash
06.2018 - 03.2020
Cashier
2920 Superior Carwash
04.2018 - 06.2018
Beauty Consultant
Mary Kay, Inc.
06.2011 - 10.2015