Kristy Collins
Perry,GA
Summary
Organized and reliable medical records professional with strong attention to detail and proficiency in managing patient information. Skilled in maintaining accurate records, ensuring compliance with privacy regulations, and utilizing electronic health record systems. Valued team player who adapts seamlessly to changing needs, contributing to efficient healthcare operations and achieving results.
Overview
24
24
years of professional experience
Work History
Medical Records File Clerk /Director
Physicians & Midwives of Macon
11.2008 - 12.2023
- I began in the position as a Team leader and manager with two other employees working in my department as my assistants.
- These individuals were part time workers who helped with the collecting and filing of charts for five other doctors in the office and three midwives.
- These charts were collected every 30 min. or as needed from the multiple pick up stations located throughout the office and shredding large amounts of medical documents. When needed my assistants worked up front as checkout receptionists to fill in with the process to maintain a smooth office flow for the high volume of patients being seen.
- As time expired approximately about a year later or so after my employment, the office dynamics shifted where both of my assistants were no longer available.
- Since then, in addition to what my Assistants tasks were assigned, I have been successfully performing as the Medical Records Director with the following responsibilities…
- Maintaining a Neat & Organized File Room
- Folding & Mailing All Insurance Claims from Billing Dept.
- Pick up & Drop off All Mail from the office mailbox daily
- Print Sched. & Retrieve Charts
- Print Sched. & Retrieve Charts for the Nurses request
- Regarding any Future dates
- 3X’s Daily: Print Inbox Faxes, properly sort all Labs and all other medical records of each provider to be scanned & given to the Nurses of each Doctor for Review.
- Hourly: Pick up & File Away Charts throughout the office
- Process any and all Medical Records Request via phone or voicemail (A.S.A.P) so they are always current.
- Mail Certified Letters from the Billing Dept. as needed.
- Daily: Leave the Office to drive to the nearest local post office & mail large Medical Records jobs off After the order has been authorized by the designated Doctor and the invoice I’ve generated has been Paid in full.
- Daily: Leave the Office to make the Bank Deposits.
- 3 X’s per Week: Collect old & non-essential medical documents to be shredded throughout the office.
- Call for Patient’s Insurance Benefits on all IUD/ implants via the receptionist, Midwife, or Nurse’s request.
- Notify the Patient of their Insurance benefits and schedule their procedure appointment via the phone.
- Call and fax Medical Records making referrals to certain specialists as Nurse/ Doctor Recommends.
- Promptly follow up on all Referrals within 1 week to check the status via phone.
- Copy & Sort all The Doctor’s Continued Education Articles as requested by Dr. Kehl.
- Shred archive years of Insurance Explanation of Benefits
- Call for supplies / maintenance Service when the Fax machine or copier machine needed repairs or tech support.
- Assist the Front office with switchboard operations only when short staffed in between my normal job tasks.
- Actively contributed to help keep the Breakroom clean as assigned on the office calendar.
- Actively contributed to the office Teamwork effort by cooperating with the late day rotation schedule.
- Leave Work to drive to the office Storage company to take photos of the materials when it is requested.
Receptionist
Oral and Maxillofacial Surgery Center Inc.
01.2003 - 01.2008
- Working as a receptionist & Oral Surgeon Assistant / Post-Op Nurse With Dr. Vincent Carey
- 1. Setting up and testing the equipment such as Monitors, EKG, X-Ray, Autoclaves and suction machines.
- 2. Process the Patient which includes…
- Inputting the patient vitals into the computer
- Take the patient to the surgery room
- Prep. The patient for surgery
- (Which includes the following)
- Drape the patient
- Complete surgery card
- Attach EKG lead
- Attach pulse ox meter
- Attach BP cuff
- Prep. IV line
- Prep nasal cannula
- 3. Assist Dr. Carey during surgery which includes the following…
- Provide suction and retraction when needed.
- Transfer instruments when needed
- Monitor patient’s vitals, hold patient’s head and monitor IV bag
- 4. Post-OP Procedure – As the Recovery Nurse I have the responsibility of
- Completing the anesthesia side effect information with the accompanying family member for that patient, provide written paperwork, apply portable ice pack and medication prescription w/ Doctor’s approval and signature.
- Record medication administered
- Record BP
- Remove EKG lead, nasal cannula pulse Ox meter and IV
- (discard IV bag and tubing with syringe in Biohazard box)
- Assist patient to recovery table to rest approx. 20-30 min. and safely escort them out through the office back door exit where the family member has the vehicle ready to pick them up once they’re awake and coherent.
Receptionist
Affordable Dentures
06.2000 - 09.2001
- Employed as a receptionist & Dental Assistant /Post-Op Nurse With D.M.D. Michelle A. Shuler
- As the receptionist I scheduled appointments, performed light switchboard duty, paperwork and currency transactions.
- I am involved with assisting in surgery for patients who need extractions. My skills also required that I set up molds for dentures to be processed.
Education
Associate of Arts - Business Administration & Healthcare Administration
American InterContinental University
Online03.2006
Associate of Science - undefined
Macon State College
Macon, Georgia03.2002
Skills
- Throughout my employment history, I have been known to have excellent work ethics with a great display of professional people and organization skills along with a delightful attitude
- Experienced with Dentrix
LANGUAGES
English
AWARDS
2006 -Received my online Assoc. Healthcare Business Admin. Degree
SPECIFIC TASKS
Medical Records File Clerk /Director — Job Details
Timeline
Medical Records File Clerk /Director
Physicians & Midwives of Macon
11.2008 - 12.2023
Receptionist
Oral and Maxillofacial Surgery Center Inc.
01.2003 - 01.2008
Receptionist
Affordable Dentures
06.2000 - 09.2001
Associate of Science - undefined
Macon State College
Associate of Arts - Business Administration & Healthcare Administration
American InterContinental University