Summary
Overview
Work History
Education
Skills
Timeline

Kristy Cruz

Human Resources Generalist
Pleasant Prairie,WI

Summary

Well-organized Human Resources professional bringing five years of superior performance in fast-paced HR environments. Communicative and decisive with a focus on improving and retaining quality in HR. Devoted and detail-oriented, enthusiastic, and highly organized team player with excellent communication skills. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Human Resources Specialist

AbbVie
North Chicago, IL
04.2021 - Current
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Answer all HR-related inquiries leveraging procedures, policy manuals, and knowledge databases and reference multiple materials to resolve employee and manager inquiries and resolve/approve employee and manager HR transactions.
  • Execute HR transactions and appropriately escalate issues if needed. Closely work with Payroll to update various transactions, including retro payments, tax elections, and direct deposit information.
  • Process and approve all Workday-related BPs daily.
  • Partner with functional Specialists when specific, in-depth operative knowledge is required.
  • Document all employee inquiries, issues, and transactions in case management tools as a tracking method for compliance. Participating in continuous improvement workshops and projects.
  • Primarily focused on supporting employees located in the United States and Puerto Rico and cross-trained to support LATAM.
  • Support subject matter experts, audit transactions, and run daily reports for different regions.
  • Subject matter expert in Benefits, Workforce Management, HRIS, Hires, Terminations, Data Management, Time and Absence, and Career Development.
  • Partner with Business HR representatives to analyze current business processes. Support special projects and other duties as assigned.
  • Serve as the first line of support for HR process improvement and training. Lead projects across HR to reduce complexity, innovate on new capabilities or systems, and improve the employee/manager experience.

Human Resources Generalist

Premier Aluminum
Racine, WI
01.2021 - 03.2021
  • Run the daily functions of the Human Resource department,
  • Updated key human resource metrics on turnover and terminations using reporting tools on the HRMS database.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
  • Lead talent acquisition, instrumental in building and retaining high-caliber teams.
  • Developed and built internal and external relationships with project teams, department managers, and consultant teams to improve the delivery of HR services.
  • Facilitated criminal background check process for new hires.
  • Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
  • Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
  • Created organizational flow charts and career path reports evaluating employee compensation information.
  • Understood, interpreted, and mediated human resources inquiries to support the administration of human resources policies, procedures, and programs.
  • Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.

Human Resources Coordinator

Ron's Staffing
Gurnee, IL
09.2019 - 01.2021
  • Served as the main point of all HR-related functions
  • Start the onboarding process, review and audit recruiter's applications, review employees' timecards, and enter employee hours into the system to process payroll and legal audit paperwork like W-4 and I-9 forms.
  • Performed different operating procedures, accident reports, site-specific safety orientations, forklift assessments, sexual harassment prevention orientations, and new client site inspections with the safety department
  • Perform background checks, E-Verify, and drug tests
  • Managed outside projects such as job fairs, off-site recruiting, and e est
  • Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
  • Directed job fairs to bring in local talent for long-term and seasonal positions.
  • Completed background and reference checks to facilitate the hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hiring or termination.
  • Edited job position announcements before authorizing post.
  • Supported HR functions with an emphasis on record keeping, data entry, and general HR tasks.
  • Assisted management staff in annual year-end processes and data audits.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Sent notices to employees and subcontractors regarding expiring documentation.

Human Resources Administrator

Morales Siding
Kenosha, WI
10.2017 - 05.2018
  • Creating and maintaining employee records and updating databases internally.
  • Organized FMLA and parental leave data, preparing and amending HR documents, employment contracts, verification, and recruitment guides—reviewing and renewing company policies and legal compliance.
  • Answer phone calls, e-mails, and letters, manage schedule and schedule meetings, write and distribute routine correspondence,
  • Control employees' working hours to process payroll and work orders and prepare invoices and reports.
  • Created and maintained filing systems, both electrical and physical, managed accounts, and performed bookkeeping.
  • Coordinated technical training and personal development classes for staff members.
  • Addressed employee conflicts with appropriate urgency, following all procedures.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Organized company-wide events designed to boost employee morale.
  • Oversaw hiring, staffing, and labor law compliance.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Administrator

El Rodeo Baile
Kenosha, WI
11.2017 - 02.2019
  • Processed payments to suppliers and employees,
  • Performed inventory control and contacted suppliers for weekly purchase supplies, managing cash and cards payments to report weekly and monthly income to owners.
  • Maintained personnel records and updated internal databases to support document management.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Leveraged bookkeeping software and automated processes to reduce errors.

Education

High School Diploma -

Indian Trail High School And Academy, Kenosha, WI
05.2014 - 05.2017

BBA - Business Administration And Management

University of Wisconsin - Parkside, Kenosha, WI
09.2020 - Current

Skills

Retention Communication

undefined

Timeline

Human Resources Specialist - AbbVie
04.2021 - Current
Human Resources Generalist - Premier Aluminum
01.2021 - 03.2021
University of Wisconsin - Parkside - BBA, Business Administration And Management
09.2020 - Current
Human Resources Coordinator - Ron's Staffing
09.2019 - 01.2021
Administrator - El Rodeo Baile
11.2017 - 02.2019
Human Resources Administrator - Morales Siding
10.2017 - 05.2018
Indian Trail High School And Academy - High School Diploma,
05.2014 - 05.2017
Kristy CruzHuman Resources Generalist