Kristy Cruz

Summary

Well-organized Human Resources professional bringing five years of superior performance in fast-paced HR environments. Communicative and decisive with a focus on improving and retaining quality in HR. Devoted and detail-oriented, enthusiastic, and highly organized team player with excellent communication skills. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4

years of professional experience

5

years of post-secondary education

2

Languages

Work History

Human Resources Specialist

AbbVie

North Chicago, IL

04.2021 - Current

Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Answer all HR-related inquiries leveraging procedures, policy manuals, and knowledge databases and reference multiple materials to resolve employee and manager inquiries and resolve/approve employee and manager HR transactions.
Execute HR transactions and appropriately escalate issues if needed. Closely work with Payroll to update various transactions, including retro payments, tax elections, and direct deposit information.
Process and approve all Workday-related BPs daily.
Partner with functional Specialists when specific, in-depth operative knowledge is required.
Document all employee inquiries, issues, and transactions in case management tools as a tracking method for compliance. Participating in continuous improvement workshops and projects.
Primarily focused on supporting employees located in the United States and Puerto Rico and cross-trained to support LATAM.
Support subject matter experts, audit transactions, and run daily reports for different regions.
Subject matter expert in Benefits, Workforce Management, HRIS, Hires, Terminations, Data Management, Time and Absence, and Career Development.
Partner with Business HR representatives to analyze current business processes. Support special projects and other duties as assigned.
Serve as the first line of support for HR process improvement and training. Lead projects across HR to reduce complexity, innovate on new capabilities or systems, and improve the employee/manager experience.

Human Resources Generalist

Premier Aluminum

Racine, WI

01.2021 - 03.2021

Run the daily functions of the Human Resource department,
Updated key human resource metrics on turnover and terminations using reporting tools on the HRMS database.
Developed and enforced company policy and procedures relating to human resources activity.
Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
Lead talent acquisition, instrumental in building and retaining high-caliber teams.
Developed and built internal and external relationships with project teams, department managers, and consultant teams to improve the delivery of HR services.
Facilitated criminal background check process for new hires.
Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
Created organizational flow charts and career path reports evaluating employee compensation information.
Understood, interpreted, and mediated human resources inquiries to support the administration of human resources policies, procedures, and programs.
Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.

Human Resources Coordinator

Ron's Staffing

Gurnee, IL

09.2019 - 01.2021

Served as the main point of all HR-related functions
Start the onboarding process, review and audit recruiter's applications, review employees' timecards, and enter employee hours into the system to process payroll and legal audit paperwork like W-4 and I-9 forms.
Performed different operating procedures, accident reports, site-specific safety orientations, forklift assessments, sexual harassment prevention orientations, and new client site inspections with the safety department
Perform background checks, E-Verify, and drug tests
Managed outside projects such as job fairs, off-site recruiting, and e est
Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
Directed job fairs to bring in local talent for long-term and seasonal positions.
Completed background and reference checks to facilitate the hiring and onboarding of employees.
Completed employee employment verifications and unemployment paperwork prior to hiring or termination.
Edited job position announcements before authorizing post.
Supported HR functions with an emphasis on record keeping, data entry, and general HR tasks.
Assisted management staff in annual year-end processes and data audits.
Maintained human resources information system and kept employee files up to date and accurate.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Reviewed human resources paperwork for accuracy and completeness.
Sent notices to employees and subcontractors regarding expiring documentation.

Human Resources Administrator

Morales Siding

Kenosha, WI

10.2017 - 05.2018

Creating and maintaining employee records and updating databases internally.
Organized FMLA and parental leave data, preparing and amending HR documents, employment contracts, verification, and recruitment guides—reviewing and renewing company policies and legal compliance.
Answer phone calls, e-mails, and letters, manage schedule and schedule meetings, write and distribute routine correspondence,
Control employees' working hours to process payroll and work orders and prepare invoices and reports.
Created and maintained filing systems, both electrical and physical, managed accounts, and performed bookkeeping.
Coordinated technical training and personal development classes for staff members.
Addressed employee conflicts with appropriate urgency, following all procedures.
Updated HR database with new employee information, changes in benefits, and other details.
Prepared new hire letters, employee contracts, and corporate policies.
Organized company-wide events designed to boost employee morale.
Oversaw hiring, staffing, and labor law compliance.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Administrator

El Rodeo Baile

Kenosha, WI

11.2017 - 02.2019

Processed payments to suppliers and employees,
Performed inventory control and contacted suppliers for weekly purchase supplies, managing cash and cards payments to report weekly and monthly income to owners.
Maintained personnel records and updated internal databases to support document management.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Leveraged bookkeeping software and automated processes to reduce errors.

Education

High School Diploma -

Indian Trail High School And Academy, Kenosha, WI

05.2014 - 05.2017

BBA - Business Administration And Management

University of Wisconsin - Parkside, Kenosha, WI

09.2020 - Current

Skills

Retention Communication

Microsoft Office

Problem Solving

Workday

SalesforcePlexTaleoTemps PlusLookout I-9 Services

Equifax

Kronos

MVP Software

Benefits and compensation

Training development

Talent management

Fast Learner

Problem-Solving

Active Listening

Self-Motivated

Team Building

Timeline

Human Resources Specialist - AbbVie

04.2021 - Current

Human Resources Generalist - Premier Aluminum

01.2021 - 03.2021

University of Wisconsin - Parkside - BBA, Business Administration And Management

09.2020 - Current

Human Resources Coordinator - Ron's Staffing

09.2019 - 01.2021

Administrator - El Rodeo Baile

11.2017 - 02.2019

Human Resources Administrator - Morales Siding