Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Generic

KRISTY DASS

Boston,MA

Summary

Accomplished executive leader with over 15 years of technology industry experience. Skilled at 0 → 1, 1 → n product development, managing upwards of US$2.3B program portfolios. Adept at leading the transformation from early-stage technology development through to scaling deployments efficiently. Expertise in building and developing high performance teams, six-sigma solutions design, operations and go-to-market strategy

Overview

13
13
years of professional experience
1
1
Certification

Work History

Technical Program Management, Director

Heat Recovery Innovations
01.2024 - Current
  • Established PMO and led technical programs focused on accelerating production and optimizing resources for existing (sustaining) products across industrial heat generation and transfer. Managing $20M + portfolio, managing 60+ projects across 9 production technologies worldwide.
  • Responsible for $8.5M in innovation projects, leading the team from conceptual design to prototype and scaled production.
  • Implemented a visual portfolio management system (Obeya board) which drove improved transparency, collaboration and data driven decision making. Resulting in an increase of on-time project delivery by 21%.
  • Scaled the organizational capabilities to meet business growth YOY for on-site power generation - 4MW to 41MW. Led selection and development of strategic suppliers for Solid oxide solutions and Fuel cell technologies across US and Asia to enable business growth from $2.5M to $10M.
  • Conducted supplier capability assessment to select strategic partners. Established quarterly operational planning with suppliers to develop suppliers’ strategic capacity for 3 years; inclusive of hiring criteria to meet combined forecasted growth and rapid ramp.

Vice President

ORI. Operations
01.2023 - 01.2024
  • Developed strategic goals and initiatives to reduce costs, improve operational efficiency and increase net margins (-20% to 5%) while building, developing, and leading a team of 10 program managers, with supporting field engineers and deployment engineers. Scope included both market and operational analysis, product and process development, subsequent implementation of tooling and systems.
  • Developed businesses case and hiring plans for CEO and Executive Team for funding to immediately implement process and product changes across quality, budget, and schedule, closing lingering, problem projects from previous fourteen months and conduct critical safety field retrofits across > 50 individual sites.
  • Optimized the flow of materials, information, and people using lean techniques – focused on improving the productivity and service. Addressed gaps in efficiency and quality by leading deep dive analyses across product lines and up-stream manufacturers. This included QMS implementation and training, which increased project on time delivery by 54% and quality of install by 59%.
  • Established KPIs (Key Performance Indicators), including creation of data ingest pipelines within Salesforce, for in depth analysis across quality and efficiency; which automatically generated detailed schedule and budget reports.

Director

ISEE. Field Operations
01.2021 - 01.2023
  • Converted ISEE’s first customer pilot to a multi-year contractual agreement of $25M across multiple sites for a leading global logistics company, a direct result of exceeding critical customer KPIs.
  • First hire of technical operations team; subsequently scaled team from one to twelve in less than one year while building corresponding support processes and tools for operations, deployment and support.
  • Built forward looking three-year pilot pipeline, budget and resource requirements for technical engagements with >10 disparate customers over global sites and networks, involving coordination of the on-site engineering teams, third party vendors and onboarding of new developers.
  • Spearheaded three deployment/operational customer contracts following successful pilot and proof of concept periods. Overseeing implementation and integration of product/system. Created operational plans, with critical ROI metrics ramp to achieve production targets – quality, reliability performance and equipment reliability.
  • Member of senior leadership team impacting company strategy, goals, and culture.

Robotics Operational Readiness, Sr. Manager

AMAZON ROBOTICS
01.2020 - 01.2021
  • Responsible for new product integration from Alpha to Production across all Amazon Fulfillment automation portfolios (Mechatronics, Mobility, Sortation, Pack) > 25 products across multiple sites and networks. Created and led the scaling of the Robotics Operational Readiness team to achieve rapid integration.
  • Led the development of pilot work packages - drove adoption of standard resource allocation SW tools and defined the resourcing plan for scaled integration from successful pilots to production.
  • Organized and led continuous improvement of technologies in operations – identification and prioritization of design changes for remediation and network implementation; one initiative leading to > 36% reduction in defective Smartpac packaging impacting customer experience.

Automation Deployment Engineering, Sr. Program Manager

AMAZON ROBOTICS
01.2018 - 01.2020
  • Championed and led fluid unload pilots and network adoption for Commercial Off the Shelf Technology across various Business Units. This equipment is projected to reduce fluid unload injuries by 47%, improve ergonomics by 21% and increase throughput by 44% in fulfillment networks.
  • Led framework to facilitate rapid network adoption and standard integration of Commercial Off the Shelf Technology such as fluid unloaders and Automated Guided Vehicles (AGVs), and subsequent development of capability for real-time monitoring and automated metrics with the vendor, and internal development teams.
  • Delivered >1.1M annual savings with 3 new Semi-Automated Guided Vehicle use case developments across fulfillment networks – which also resulted in improved safety as a result of PIT reduction in congested pathways.

Amazon Robotics Deployment Engineering, Sr. Program Manager

AMAZON ROBOTICS
01.2013 - 01.2018
  • Planned and executed the expansion into EU for AR Deployment teams across 5 new countries and oversaw deployment and launch of AR systems – a YOY growth of 300% in system components.
  • Recruited and led hiring of 3 core teams across SEU, MEU and UK regions developing a 2 year phased plan with crisp cut overs to reduce dependence on NA support teams.
  • Led New Product Integration Alpha, Beta deployments and Production retrofit and expansion programs of Amazon Robotics products. Responsible for roll out of high priority, large scale retrofits (24 projects) including standard KPI’s, across the Amazon Robotics Network; involving on-site engineering teams, vendor management and onboarding new vendors for technical complex projects at a high quality level.
  • Successfully achieved AR EU launch goal for fleet wide AR drive unit retrofit - 9,000+ units. Supervised program managers to ensure each project was completed ahead of schedule and under budget while successfully incorporating unplanned enhancements and design changes.
  • Executed AR network upgrade of entire drive fleet with a critical safety enhancement, completed in the field, that required cross functional leadership engagement and technical aptitude.

Education

Master of Business Administration -

Duke University, The Fuqua School of Business
Durham, NC

Bachelor of Science - Mechanical Engineering

University of the West Indies

Skills

  • Organizational development
  • Compliance management
  • Corporate governance
  • Innovation management

Accomplishments

  • Conducted [Timeframe] training sessions in Microsoft Office that resulted in improved skills for over [Number] employees within [Number]-month period.
  • Designed clear, concise and understandable courses that were utilized by trainers throughout the company in office locations worldwide.
  • Led weekly meetings among training staff to brainstorm and ask questions, enabling peers a venue to resolve issues quickly and effectively.
  • Contacted video conferencing software vendors and determined a more cost-effective solution for online training that resulted in a savings of $[Number] annually.

Affiliations

  • Toastmasters
  • Society of Women Engineers

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Supporting STEM education initiatives and mentorship programs
  • Robotics
  • Sustainable Tech Innovations
  • Artificial Intelligence (AI) and Machine Learning

Timeline

Technical Program Management, Director

Heat Recovery Innovations
01.2024 - Current

Vice President

ORI. Operations
01.2023 - 01.2024

Director

ISEE. Field Operations
01.2021 - 01.2023

Robotics Operational Readiness, Sr. Manager

AMAZON ROBOTICS
01.2020 - 01.2021

Automation Deployment Engineering, Sr. Program Manager

AMAZON ROBOTICS
01.2018 - 01.2020

Amazon Robotics Deployment Engineering, Sr. Program Manager

AMAZON ROBOTICS
01.2013 - 01.2018

Bachelor of Science - Mechanical Engineering

University of the West Indies

Master of Business Administration -

Duke University, The Fuqua School of Business

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KRISTY DASS