Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kristy Eitzen

Good Samaritan Nursing Home
Red Oak,IA
1
Certification
14
years of professional experience

Dedicated healthcare professional with extensive experience in social services and nursing. Skilled in case management and communication, with a track record of improving resident outcomes through effective program implementation and staff training.

Work History

Social Services Director

3 Years 2 Months
Good Samaritan Society Nursing Home | 06.2023 - Current
  • Developed and implemented social service programs enhancing resident well-being and engagement.
  • Collaborated with interdisciplinary teams to create comprehensive care plans for residents.
  • Evaluated service delivery effectiveness, identifying improvement areas for enhanced outcomes.
  • Trained staff on regulatory compliance and best practices in resident care management.
  • Facilitated family meetings to address concerns and improve communication with stakeholders.
  • Advocated for resident rights, promoting dignity and respect within the facility environment.

Registered Nurse

14 Years 2 Months
Good Samaritan Nursing Home | 06.2012 - Current
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on health management, promoting understanding and compliance.
  • Administered medications and monitored patient responses to ensure optimal care quality.
  • Coordinated patient admissions and discharges, ensuring efficient transitions in care.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed patients recovering from medical or surgical procedures.

Health Care Coordinator

2 Years 10 Months
Assisted Living Facility | 08.2020 - 06.2023
  • Coordinated patient care plans with interdisciplinary teams to enhance resident health outcomes.
  • Managed scheduling and staffing to ensure optimal coverage for resident activities and medical appointments.
  • Developed and implemented training programs for new staff on facility policies and resident care standards.
  • Monitored compliance with regulatory standards, contributing to successful facility inspections and audits.
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Developed comprehensive care plans to address individual patient needs and support optimal health outcomes.
  • Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
  • Recorded and tracked patient vital signs in [Software] during treatment.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Optimized medication management protocols through close collaboration with pharmacists, physicians, nurses, and other healthcare team members.

Director of Nursing

2 Years 2 Months
Good Samaritan Nursing Home | 06.2018 - 08.2020
  • Implemented quality improvement initiatives to enhance patient care and safety protocols.
  • Directed nursing operations, ensuring compliance with regulatory standards and best practices.
  • Mentored nursing staff, fostering professional development and improving team performance.
  • Collaborated with interdisciplinary teams to develop holistic care plans for residents.

MDS Plan Coordinator

5 Years 1 Month
Good Samaritan Nursing Home | 05.2013 - 06.2018
  • Coordinated MDS assessments ensuring compliance with regulatory standards and improved care planning.
  • Developed comprehensive care plans tailored to individual resident needs, enhancing interdisciplinary communication.
  • Trained and mentored staff on MDS documentation practices, fostering adherence to quality standards.
  • Analyzed resident data to identify trends, recommending interventions that improved health outcomes.
  • Ensured accurate reimbursement claims by diligently tracking changes in patient conditions and updating MDS accordingly.

Education

Bachelor of Science - Nursing

Aspen University | Denver, CO | 12-2023

Skills

Communication skills
Client assessments
Case management
Behavioral assessments
Proficient in EMR-Point Click Care
EMR expertise
Time management
Multitasking
Task prioritization
Interviewing skills
Crisis intervention
Certified in CPR/AED
Reliability

Certification

  • Infection Preventionist- 6/12/2019
  • RAC-CT: 6/3/25
  • ICD-10-CM: 8/1/2019
  • Advanced Care Planning: 12/04/2018

Timeline

Social Services Director

Good Samaritan Society Nursing Home
06.2023 - CurrentRead More

Health Care Coordinator

Assisted Living Facility
08.2020 - 06.2023Read More

Director of Nursing

Good Samaritan Nursing Home
06.2018 - 08.2020Read More

MDS Plan Coordinator

Good Samaritan Nursing Home
05.2013 - 06.2018Read More

Registered Nurse

Good Samaritan Nursing Home
06.2012 - CurrentRead More

Aspen University

Bachelor of Science from Nursing
Read More
Kristy Eitzen