Summary
Overview
Work History
Education
Skills
VOLUNTEER INVOLVEMENT
REFERENCES
Timeline
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Klaudia Niemczewska

Miami,FL

Summary

Clinical Mental Health Counseling Graduate student with an extensive background in sales and a strong motivation to succeed. Focused on improving patient wellbeing through compassionate and knowledgeable support.

Overview

6
6
years of professional experience

Work History

Clinical Mental Health Counseling Intern

Monterroso Integrative Services
Pembroke Pines , FL
07.2023 - Current
  • Utilize a variety of techniques such as cognitive-behavioral therapy, solution focused brief therapy, person-centered therapy, and mindfulness practices during sessions.
  • Develop treatment plans for clients based on the identified needs of each client/s.
  • Perform crisis interventions when necessary to deescalate situations involving high levels of distress, or suicidally risk.
  • Utilize evidence-based practices to assess and treat mental health disorders including depression, anxiety, PTSD, OCD.
  • Provide psychoeducation to individuals, couples, and families.
  • Provide psychotherapy services to individuals, couples, and families.
  • Actively listen to client's stories of events in a safe, warm, non-judgmental environment.

Mental Health Intern

The Trauma Resolution Center
Coral Gables , FL
08.2021 - 05.2023
  • Conducted therapy, provides clients with Trauma Incident Reduction therapy.
  • Imputed all client notes to an online Kareo system.
  • Scheduled clients for weekly telehealth and in-person sessions.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Collected information about clients through interviews, observation or tests.
  • Developed and implemented treatment plans based on clinical experience and knowledge.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Conducted intake interviews, explained the procedure process, and went over consent forms with clients.
  • Attended all Trauma Resolution Center trainings.

Client Advisor

Braman Motors
Miami , FL
08.2019 - 01.2023
  • Greet customers at arrival to build positive relationships and discuss vehicles.
  • Educate customers on product functionality through live demonstrations
  • Involve myself in various company-wide advertising and promotional activities
  • Responsible for being an ambassador for the company and managing a customer through the entire sales process, right from initial inquiry to delivery and beyond
  • Fill out paperwork to register vehicles and complete sales
  • Maintain strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service
  • Assess customer needs and upsell products and services to maximize sales
  • Manage sales negotiations and financing options.

Certified Sales Consultant

Fletcher Jones Mercedes Benz of Chicago
Chicago , IL
01.2018 - 09.2019
  • Successfully sold new and pre-owned vehicles while providing excellent customer service
  • Developed my own sales strategy in order to manage time wisely and assisted customers in a higher professional courteous manner
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service
  • Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met
  • Used strong negotiation and persuasion skills to sell advertising products and services

Intern

liftUPlift Worldwide
Chicago , IL
04.2018 - 05.2018
  • Participated in presentation talks at community groups to promote ending all forms of violence against women
  • Educated individuals on “Break the Silence” Bystander Intervention to prevent or intervene when there is a risk for sexual violence
  • Participated and provided feedback during the sexual assault prevention training
  • Recruited individuals to become allies towards ending sexual assault
  • Sent out weekly update emails, campaigns, and invitations to upcoming events
  • Designed flyers, certificates, business cards, and logos for the nonprofit company.
  • Made weekly informative posts on social media sites such as Twitter and Instagram
  • Learned how to boost event marketing through Canva, Buffer, Eventbrite, and Mailchimp

Education

Master of Science - Counselor Education

Florida International University
Miami, FL
04.2023

Bachelor of Arts - Concentration in Community Psychology

DePaul University
Chicago
03.2018

Skills

  • Outstanding Interpersonal skills
  • Fluent in Polish
  • Ability to build rapport with clients and customers
  • Communication
  • International travel background
  • Work ethic
  • Critical thinking
  • Team management
  • Planning
  • Multitasking

VOLUNTEER INVOLVEMENT

CEA Study Abroad Barcelona
English Teacher

  • Worked directly one on one with a Spanish 5th-grade student struggling with reading, writing, and grammar in English
  • Assessed student's strengths and weaknesses in different areas of his foreign language
  • Planned different learning strategies to target his specific skills, and developed ways to help him improve
  • Raised average scores on tests and student assignments through patience, commitment, and passion
  • Met with parents in sessions to discuss students' progress

ALPHA PHI OMEGA

DePaul University - Chicago, IL

  • Collaborated with others to discuss new fundraising opportunities
  • Worked closely with the Boy Scouts of America
  • Committed more than 24 hours of volunteer work a month
  • Passed on your life experiences to those with whom I shared the bond of APO
  • Developed new friendships with other committed alumni
  • Was a role model and teacher of "fraternity" to brothers at all developmental stages

REFERENCES

References provided upon request.

Timeline

Clinical Mental Health Counseling Intern

Monterroso Integrative Services
07.2023 - Current

Mental Health Intern

The Trauma Resolution Center
08.2021 - 05.2023

Client Advisor

Braman Motors
08.2019 - 01.2023

Intern

liftUPlift Worldwide
04.2018 - 05.2018

Certified Sales Consultant

Fletcher Jones Mercedes Benz of Chicago
01.2018 - 09.2019

Master of Science - Counselor Education

Florida International University

Bachelor of Arts - Concentration in Community Psychology

DePaul University
Klaudia Niemczewska