Summary
Overview
Work History
Education
Skills
Timeline
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Kristy Evron

W. Warwick

Summary

I’m a hands-on leader who believes in putting in the work, treating people with respect, and making every customer interaction count. I’ve managed all sides of the business — from hiring and training to marketing, security, and handling money — and I care deeply about the people I work with and the experience we create for customers. I don’t just manage from a distance — I’m side by side with my team, working the floor, solving problems, and making sure everyone feels supported and motivated. At the Framingham location, I helped turn things around by rebuilding the team, retraining staff, and creating better day-to-day systems — boosting morale and increasing foot traffic by over 100 people a month. My work ethic comes from growing up in my family’s business, Kettle Korn Express, where I learned that every sale matters and every customer deserves your best. That mindset has stuck with me. I show up every day ready to lead by example, support my team, and make things better — because, to me, there’s no other way to do it.

Overview

7
7
years of professional experience

Work History

General Manager

Nova Farms
02.2023 - 07.2025
  • Managed daily operations and performance of 90 employees across two retail locations.
  • Recruited, hired, trained, disciplined, laid off, and terminated staff as needed.
  • Oversaw daily operations, ensuring compliance with industry regulations and safety standards.
  • Developed and implemented strategic plans to enhance operational efficiency and maximize profitability.
  • Led cross-functional teams in executing initiatives that improved customer satisfaction and service delivery.
  • Analyzed market trends to identify growth opportunities and inform product development strategies.
  • Mentored staff, fostering a culture of continuous improvement and professional development within the team.
  • Managed budget allocations, optimizing resource utilization to achieve organizational goals effectively.

Assistant General Manager

Summit Medical Compassion Center/ Green Thumb Industries
06.2022 - 01.2023
  • Supervised 90 employees, including 4 shift supervisors, across all facets of retail operations.
  • Led recruitment of 50+ new team members through job fairs and on-site interviews.
  • Played key leadership role during Rhode Island’s transition to legalized recreational cannabis sales.
  • Became Subject Matter Expert (SME) on RI cannabis laws and regulatory compliance.
  • Directed POS migration from BioTrack to Leaf Logix, improving system efficiency and reporting.
  • Served as HR liaison, handling employee onboarding, benefits discussions, and time/attendance issues.
  • Trained and evaluated staff, promoting top performers and managing disciplinary actions when necessary.

Supervisor

Summit Medical Compassion Center/ Green Thumb Industries
08.2020 - 06.2022
  • Delivered best-in-class service to a diverse customer base, consistently exceeding sales goals.
  • Contributed to record-breaking company profits in 2021 and 2022 through effective team support and upselling strategies.
  • Supervised 40 employees across sales, inventory management, cash reconciliation, and customer service functions.
  • Created and maintained employee work schedules and tracked timecards to ensure proper staffing coverage.
  • Handled customer inquiries and complaints with professionalism, ensuring high satisfaction and brand loyalty.
  • Enforced company policies and operational standards across all customer interactions and sales transactions.
  • Managed daily cash operations, including bank deposits, POS reconciliation, and ensuring cash handling safety procedures.
  • Maintained a clean, compliant, and customer-focused sales floor environment.

Member Liaison

Summit Medical Compassion Center/ Green Thumb Industries
12.2018 - 08.2020
  • Facilitated patient intake processes, ensuring compliance with medical regulations and organizational policies.
  • Coordinated communication between patients and healthcare providers to enhance service delivery and patient satisfaction.
  • Applied in-depth cannabis product knowledge to guide patients in selecting appropriate products and dosages based on individual medical needs.
  • Provided personalized, compliant patient consultations to ensure safe and effective product usage.
  • Maintained accurate cash handling procedures and ensured transaction integrity within the POS system.
  • Delivered a compassionate, educational, and service-oriented experience to support patient wellness and satisfaction.

Education

Bachelor of Arts - Film History

University of Rhode Island
01.2017

Skills

  • Staff Supervision & Development
  • Recruitment & Hiring
  • Team Building & Motivation
  • Scheduling & Timecard Management
  • Downsizing & Organizational Restructuring
  • Cross-functional Team Leadership
  • Conflict Resolution
  • Performance Coaching

Timeline

General Manager

Nova Farms
02.2023 - 07.2025

Assistant General Manager

Summit Medical Compassion Center/ Green Thumb Industries
06.2022 - 01.2023

Supervisor

Summit Medical Compassion Center/ Green Thumb Industries
08.2020 - 06.2022

Member Liaison

Summit Medical Compassion Center/ Green Thumb Industries
12.2018 - 08.2020

Bachelor of Arts - Film History

University of Rhode Island