Hi, I’m
Kristy Favata
Executive Assistant
Lancaster,New York
Summary
Highly organized and detail-oriented Executive Assistant skilled at offering high-level administrative support to C-level executives and senior-level staff. Accomplished in building relationships with clients, streaming processes to increase efficiency and have a high degree of discretion and confidentiality. Excellent written and oral communication skills with the ability to solve complex problems quickly within fast-paced corporate environments.
Overview
23
years of professional experience
Work History
Shuman Plastics Inc
ADMINISTRATIVE ASSISTANT
01.2021 - Current
Job overview
- Processed, scanned, copied, internally distributed and emailed all acknowledgements, purchase orders, cancellations, resolution letters and certificate of analysis (COA's) for the President, Vice President and all Sales representatives.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies of all legal documents sent out of the office.
- Managed multi-line phone system and email correspondence, handled incoming and outgoing mail and both FedEx and UPS accounts.
- Distributed promotion products to prospective and current clients to increase brand awareness, strengthen relationships and show appreciate.
The Greater Fort Lauderdale Chamber Of Commerce
EXECUTIVE ASSISTANT / EVENT COORDINATOR
11.2016 - 11.2020
Job overview
- Managed President & CEO's calendar, responded to emails and other correspondence with members of all levels, facilitate communication and enhance business processes
- Collaborated with President & CEO in all daily operations
- Established strong relationships with community business leaders to connect businesses and individuals with prospective clients
- Maintained building maintenance, office supplies, tenants and staff requests in a timely manner
- Responsible for handling multiple deadlines while preparing meeting calendars, agendas, minutes and briefing papers for Chamber's Board of Directors, along with six Chamber Councils and Committees
- Relied upon to pivot monthly events to virtual platform as result of COVID-19
- Tasks include scheduling meetings and/or events, sharing information and distributing agendas to meeting attendees.
Rick Case Acura
EXECUTIVE ASSISTANT / FACILITATOR / ACCOUNTING CLERK
11.2007 - 09.2016
Job overview
- Developed, implemented and monitored strategies to enable managers to use customer satisfaction reports and other data to bring about change.
- Planned for business meetings by collecting data, research customer's files and interview customers and employees.
- Posted and distributed business meeting minutes, action plans and sub-tasks.
- Updated measurement results assigned to each action plan and review status of previously implicated action plan.
- Supervised all dealership processes from start to finish.
- Scheduled and conducted process review meetings with management and employees.
- Conducted customer satisfaction training for over 50 current employees and new hires annually.
- Met all American Honda criteria given to dealership throughout year and for validation of dealership.
- Managed and address all customer service issues.
- Assisted General Manager in daily operations.
- In charge of inputting new vehicle invoices received from manufacture.
- Handled incoming and outgoing dealer trades for multiple dealership's.
- Responsible for all vehicle payoff's, equity checks, and employee and customer referral's.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Sunrise Medical Group
ADMINISTRATIVE ASSISTANT
06.2001 - 11.2007
Job overview
- Assisted Office Manager in day to day operations of front desk and office
- Coordinated and managed schedules and appointments for seven practicing Doctors, three Technicians and two Physical Therapist
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and assisting 50-70 patients daily
- Managed and approved all office purchasing and supplies
- Handled all hospital account payable for office, including but not limited to billing, collections, payments and collection of cash payments
- Follow up on late Coordinated patients for procedures such as MRI's, testing etc
- Executed Doctors direction and follow up on results
- Coached new employees on administrative procedures, company policies and performance standards
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Education
Broward Community CollegeDavie, FL
from Business Administration
12.2000
Skills
- Business Relationship
- Employee Training & Development
- Meeting and Event Planning
- Office Management
- Executive Leadership
- Strategic Planning
- Budgeting
- MS Office
- Proofreading
- Social Media
- Executive Support
- Networking
- Schedule & Calendar Planning
- Workflow Optimization
- Document Control
- Travel Coordination
- Appointment Scheduling
- Office Administration
- Minute Taking
- Purchase Orders Organization
- Computer Proficiency
- Administrative Support
- Multi-Line Phone Proficiency
Accomplishments
- Advanced from Internal Advisor to the Dealership Facilitator/General Managers Assistant within two months of employment with Rick Case Acura.
- Validated dealership to meet Acura's standards all years required (2008-2011).
- Employee of the year for Rick Case Acura in 2008 and 2010.
- Honored at the United Arab Emirates Embassy in Washington DC by the Fort Lauderdale Mayor and Commission on my work producing the 2017 Washington Summit.
- Honored at the Colombian Embassy in Washington DC by the Fort Lauderdale Mayor and Commission on my work producing the 2019 Washington Summit.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ADMINISTRATIVE ASSISTANT
Shuman Plastics Inc
01.2021 - Current
EXECUTIVE ASSISTANT / EVENT COORDINATOR
The Greater Fort Lauderdale Chamber Of Commerce
11.2016 - 11.2020
EXECUTIVE ASSISTANT / FACILITATOR / ACCOUNTING CLERK
Rick Case Acura
11.2007 - 09.2016
ADMINISTRATIVE ASSISTANT
Sunrise Medical Group
06.2001 - 11.2007
Broward Community College
from Business Administration
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