Dynamic professional with a proven track record at FedEx Ground, excelling in problem-solving and teamwork. Adept at leveraging critical thinking and computer skills to enhance operational efficiency. Recognized for improving package handling accuracy by 15%. Committed to delivering exceptional customer service and fostering a collaborative work environment.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Sr Operations Administration
Fed Ex Ground
03.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Review quality of the packages that are scanned to the facility
Analyze package details to ensure customer customer needs are met
Proactively resolve customer issues
Keep an up to daye inventory of dock supplies
Process hazmats according to regulations
Process overgoods and donations
Package Handler
FedEx:Ground
10.2024 - 03.2025
Operated conveyor systems to facilitate efficient package sorting and distribution.
Adhered to safety protocols during package handling and storage processes.
Collaborated with team members to optimize workflow and minimize delays.
Conducted quality checks on incoming packages to ensure accuracy and condition.
Loaded delivery trucks according to package destination for on time delivery
General Maintenance Worker
Pender County School District
03.2020 - 10.2024
Conducted routine inspections of facilities to identify maintenance needs and ensure safety compliance.
Operated power tools and equipment safely while performing repairs and installations.
Assisted in maintaining cleanliness and organization of work areas to enhance operational efficiency.
Collaborated with team members to troubleshoot issues, developing effective solutions for facility maintenance.
Executed preventative maintenance tasks to extend the lifespan of equipment and reduce downtime.
Responded promptly to service requests, ensuring timely completion of maintenance activities.
Documented maintenance activities accurately for record-keeping and future reference.
Supported inventory management by tracking supplies and notifying supervisors of low stock levels.
Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
Enhanced equipment performance by performing routine maintenance and repairs as needed.
Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
Collaborated with other departments to coordinate maintenance tasks and minimize disruptions to daily operations.
School Bus Driver
Pender County School District
05.2011 - 08.2023
Operated school buses safely, ensuring adherence to traffic laws and regulations.
Monitored student behavior during transit to maintain a safe and positive environment.
Conducted pre-trip inspections on vehicles, identifying maintenance needs proactively.
Coordinated with school officials to develop efficient routing for daily transport schedules.
Responded promptly to emergencies, providing first aid as needed and ensuring student safety.
Collaborated with parents and staff to address transportation issues and improve service quality.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Transported passengers safely along prescribed routes according to tight schedules.
Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
Substitute Teacher
Pender County School District
08.2009 - 03.2020
Developed and implemented lesson plans aligned with curriculum standards.
Adapted teaching strategies to meet diverse student needs and learning styles.
Managed classroom behavior to create a positive learning environment.
Collaborated with teachers to ensure continuity of instruction during absences.
Provided constructive feedback to students to promote academic growth.
Utilized technology tools for lesson delivery and student engagement.
Maintained accurate records of student attendance and performance assessments.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Central Sterile Processing Technician at New Hanover Regional Medical CenterCentral Sterile Processing Technician at New Hanover Regional Medical Center