Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Frost

Georgia

Summary

  • Organized and detail-oriented with leadership and collaborative abilities. Enthusiastic and able to build rapport with clients and co-workers easily.
  • Competencies: Small business management and operations, customer service/satisfaction, communication, problem solving, time management, teamwork, strong work ethic and high degree of professionalism

Overview

19
19
years of professional experience

Work History

President

Load & Go Dumpsters Inc
07.2016 - Current
  • Responsible for all aspects of the business- Payroll, Accounts payable/receivable & Bookkeeping, Recruiting, Marketing, Purchasing, HR, Customer Service, Vendor Relations, Compliance.
  • Customer service and satisfaction
  • Recruit, staff, and onboard new company hires according to company needs and company budget.
  • Ensure compliance of company directives, regulatory concerns, and health and safety protocols.
  • Administer and manage payroll (Paychex) all accounts receivable and payable.
  • Accounts receivable/payable and invoicing (Quickbooks).
  • Generate and monitor company P&L and Balance Sheet.
  • Maintain business bank accounts, payment processing, and taxes.
  • Responsible for complying with all related licensing and insurance requirements.
  • Responsible for capital needs and expenditures.
  • Design and implement marketing and sales strategies.
  • Inventory management and maintenance needs.
  • Route scheduling and logistics.
  • Market research and development.

Front Office

Florida Radiology Imaging
01.2015 - 03.2016
  • Responsible for greeting patients, reviewing registration paperwork, insurance information, and physician orders.
  • Serve as a liaison between patients and modality departments.
  • Establish and maintain effective working relationships with patients, modality departments, referring physicians and staff.
  • Strive to create a fantastic overall patient experience, ensure a lasting relationship and encourage future referrals to FRi.

Clinical Intern (Radiology Dept.)

Florida Hospital
08.2012 - 04.2014
  • Performed diagnostic medical ultrasound exam or ultrasound-guided procedure ensuring patient care and comfort.

Executive Assistant

Remington Colleges, Inc.
11.2008 - 03.2011
  • Provided high-level administrative support to Regional VP of Operations.

New Home Sales Representative

D.R. Horton Homes
04.2007 - 12.2007
  • Responsible for managing the entire sales and construction process from initial point of contact through home closing.
  • Effectively managed sales generation by utilizing corporate marketing materials, model homes, local resources and realtor relationships. Show the community, lots and spec homes to prospects and realtors. Market community (participation in local events or local sales organizations).
  • Served as trusted advisor/primary point of contact for homebuyer from initial meeting through home closing.
  • Toured and demonstrated model homes.
  • Generated excitement by effectively identifying needs of potential homebuyers and matching related solutions.
  • Built confidence with potential home buyer by selling features/benefits of home and experience to include company history and culture.
  • Comparatively shopped products of competitors and visited those operating in same geographical areas.
  • Maintained buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and countered with specific alternatives.
  • Met with construction personnel regarding issues/status of homes.
  • Ensured fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so.

Personal Banker/Credit Manager

Wells Fargo Bank & Wells Fargo Financial
03.2006 - 03.2007
  • Managed customer portfolios, serviced relationships and recognized cross-sell opportunities.
  • Provided broad base of financial and credit services with the goal of acquiring 100% of the customers' business.
  • Prequalified and originated home and auto loans.
  • Adhered to strict banking guidelines and confidentiality.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Collaborated with other departments to promptly process loan applications.
  • Developed strong relationships with customers through high levels of customer service.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Monitored pipelines to track and log status of loans.
  • Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Advised clients on mortgage, education and personal loans.
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.

Education

Florida Real Estate Sales Associate License -

06-2003

Bachelor of Business Administration & Management -

University of Central Florida
Orlando, FL
01.2003

Skills

  • Small business management and operations
  • Customer relationship management
  • Communication
  • Time management
  • Decision-making
  • Organizational leadership
  • Budget management
  • Regulatory compliance
  • Remote team management
  • Budgeting and cost control
  • Time Management
  • Account management
  • Compliance

Timeline

President

Load & Go Dumpsters Inc
07.2016 - Current

Front Office

Florida Radiology Imaging
01.2015 - 03.2016

Clinical Intern (Radiology Dept.)

Florida Hospital
08.2012 - 04.2014

Executive Assistant

Remington Colleges, Inc.
11.2008 - 03.2011

New Home Sales Representative

D.R. Horton Homes
04.2007 - 12.2007

Personal Banker/Credit Manager

Wells Fargo Bank & Wells Fargo Financial
03.2006 - 03.2007

Florida Real Estate Sales Associate License -

Bachelor of Business Administration & Management -

University of Central Florida

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Kristy Frost